Novell Documentation: ZENworks for Servers 3

Planning Your Installation

This section provides you the instructions to plan for installing ZfS Management and Monitoring Services.

We recommend that you install Management and Monitoring Services from the ZENworks for Servers 3 program CD. However, if you need to copy the CD structure to a hard drive, the path between the root of the hard drive and the first CD directory can contain only directory names that conform to the 8.3-character DOS file naming convention. If any long directory names exist in the path, the installation program will not work.

Before you install, review the system requirements and prerequisites listed in the following sections:

The following diagram illustrates where the ZfS components are installed.

Before you start installing the Management and Monitoring software, you must prepare the target Management server, Managed servers, the management console, and the Traffic Analysis agent. For details on preparing each of the systems, refer to the following sections:

Management Server

Before you install the Management and Monitoring Services software, you must verify the following:

Verify that you have access to Windows NT*/2000 to install the Management server and Managed servers.

Verify that you have Admin or equivalent rights at the root of the tree containing the target Management server to extend the eDirectory^TM schema.

If a user other than the administrator is going to install ZfS at the container level, ensure that the user has the Supervisor right at the container level and the Add Self Right is set.

Verify that all replicas on your tree are in sync. If they are not, errors can occur when installing ZfS eDirectory objects. It is recommended that you have a read/write replica of the eDirectory tree on your server.

Verify that you have Admin or equivalent rights to the target Management server and the container containing the target Management server.

Verify that TCP/IP is configured on your target Management server.

Bind TCP/IP on the management console and bind IP on the NetWare 5 server for IP communication between the management console and management server.

Verify that the SYS:\ETC\HOSTS file has the proper entry to map the host name to the IP address.

Close all applications running on the console to ensure that the installation goes smoothly.

Update the JVM on the system with the Java files located on the ZENworks for Servers 3 Companion CD. See Updating Java for Management and Monitoring Services for details.

Verify that Sybase* is not running on the server where you will be installing the ZfS database.
NOTE: Installing Management and Monitoring Services or Policy and Distribution Services to a server automatically starts Sybase. If you are installing Management and Monitoring Services to a server where you have already installed Policy and Distribution Services, you must stop the Policy and Distribution services and quit Sybase at the server before installing other ZfS services. To quit Sybase, go to the server console, and enter q on the Sybase screen.

Managed Servers

Before you install the Management and Monitoring Services software, you must verify the following:

For NetWare 4.2 servers, install Winsock (included with NetWare 4 Support Pack 8a or later) for NWIP and the HTTP stack.

For NetWare 4.2 servers, enable the long name space.

Authenticate to the tree that contains all the NetWare and Windows NT servers that you want to manage.
HINT: You do not need to map a drive to all the managed servers, but you need Admin or equivalent rights to the managed servers.

For Windows NT/2000 servers, create a shared volume on the drive that contains the Windows NT operating system before installing the management agents.

For Windows NT, install and configure the Windows NT SNMP service. For information, see Installing and Configuring the Windows NT SNMP Service

For Windows 2000, install and configure the Windows 2000 SNMP service. For information, see Installing and Configuring the Windows 2000 SNMP Service

Installing and Configuring the Windows NT SNMP Service

Before installing the ZfS agent, you must install and configure the Windows NT SNMP service. This is required to enable communication with the management server.

To install and configure SNMP on Windows NT:

Install the SNMP service.
1. In the Control Panel, select Network > select Services > click Add.
2. Select SNMP Service from the Select Network Service dialog box.
3. Click OK.
4. Enter the full path to the Windows NT distribution files.
5. Click Continue.

Configure SNMP to start automatically.
1. In the Control Panel, double-click Services.
2. Click SNMP > Startup.
3. In the Startup Type options, select Automatic.

Configure the SNMP Trap service to start automatically.
1. In the Control Panel, double-click Services.
2. Click SNMP Trap Service > Startup.
3. In the Startup Type options, select Automatic.

Specify the trap community name and trap destination address so that the agent sends traps to the management server.
1. In the Control Panel, double-click Network.
2. Click the Services tab > select SNMP Service.
3. Click Properties.
4. Click the Traps tab.
5. Select a name from the Community Names box > click Add.
  
  The Add button is disabled if there are no Community Names available.
6. If the public community name is not present, type public.
7. Click Add.
8. Use the Trap Destinations box to add other DNS names and IP addresses in addition to the loopback IP address for the workstations or servers that should receive traps.
9. Click OK.

Set the SNMP security options trap community name so that SNMP packets from any host are accepted by the agent.
1. In the Control Panel, double-click Network.
2. Click the Services tab > select SNMP Service.
3. Click Properties.
4. Click the Security tab.
5. In the Accepted Community Names box, click Add.
6. In the Community Name box, type public.
  
  The Accepted Community Names list displays the community names from which Windows NT will accept requests.
7. Click Add.
8. Select Accept SNMP Packets from Any Host > click OK.

Installing and Configuring the Windows 2000 SNMP Service

Before installing the ZfS agent, you must install and configure the Windows 2000 SNMP service. This is required to enable communication with the management server.

To install and configure SNMP on Windows 2000:

Install the SNMP service.
1. In the Control Panel, select Administrative Tools > Configure Your Server.
2. In the Application Server option, select Terminal Services.
3. Click Start.
4. In the Windows Components Wizard, double-click Management and Monitoring Tools.
5. Select Simple Network Management Protocol.
6. Click OK.
7. Click Next.
  
  SNMP is started automatically after installation.

Configure the SNMP Trap service to start automatically.
1. In the Control Panel, select Administrative Tools > Services.
2. Click SNMP Trap Service > Startup.
3. In the Startup Type options, select Automatic.

Specify the trap community name and trap destination address so that the agent sends traps to the management server.
1. In the Control Panel, select Administrative Tools > Services
2. Double-click SNMP Service.
3. Click Properties.
4. Click the Traps tab.
5. Select a name from the Community Names box > click Add.
  
  The Add button is disabled if there are no Community Names available.
6. If the public community name is not present, type public.
7. Click Add.
8. Use the Trap Destinations box to add other DNS names and IP addresses in addition to the loopback IP address for the workstations or servers that should receive traps.
9. Click OK.

Set the SNMP security options trap community name so that SNMP packets from any host are accepted by the agent.
1. In the Control Panel, select Administrative Tools > Services.
2. Double-click SNMP Service.
3. Click Properties.
4. Click the Security tab.
5. In the Accepted Community Names box, click Add.
6. Select a name from the Community Name box, or type public.
  
  The Accepted Community Names list displays the community names from which Windows 2000 will accept requests.
7. Click Add.
8. Select Accept SNMP Packets from Any Host > click OK.

IMPORTANT: After installing the SNMP services, you should re-install the service packs again.

Management Console

Before you install the software, you must:

Verify that you have Admin rights to the workstation if you are installing the management console software on a Windows NT workstation.
Install the latest ConsoleOne software from the ZENworks for Servers 3 Companion CD on your workstation.

Traffic Analysis Agent

Before you install the software, you must:

Allocate the appropriate amount of free disk space. To capture one year of trend data, you must have at least 25 MB of free disk space on the server for each monitored Ethernet adapter, and at least 50 MB of disk space on the server for each monitored FDDI ring adapter or token ring adapter.
Install promiscuous mode LAN drivers on NetWare or promiscuous mode NDISLAN drivers on Windows NT/2000.
For Windows NT/2000, bind TCP/IP to the network segments monitored by the agent.
For Windows NT/2000, install and configure the Windows NT SNMP service. For information, see Installing and Configuring the Windows NT SNMP Service .

Updating Java for Management and Monitoring Services

Before you install the Management and Monitoring services software, you must update the Java files on your target management server.

To update the Java files on your target Management server:

Unload JAVA.NLM (at a server's console prompt, enter JAVA -EXIT) after ensuring that no other process is using Java.

Locate the JVM.EXE file in the \JAVA directory of the ZENworks for Servers 3 Companion CD and install it to the root of the SYS: volume.