Source:  ZENworks for Server; Server Inventory; Inventory Service Manager

Severity:  Critical

Possible Cause:  The tree name or the DN of the Inventory server is invalid in the CONFIG.PROPERTIES file.

Action:  Ensure that the entries in the CONFIG.PROPERTIES file are correct. For more information, see Property Files in Understanding the Inventory Service Manager in the Administration guide.

Possible Cause:  The Service Manager is unable to authenticate as the Inventory Service object to eDirectory.

Action:  Ensure that the Inventory Service object is present corresponding to the Inventory server.

Action:  Run the DSRepair service. For more information, see the Novell eDirectory documentation Web site.

Restart the Inventory services. For more information, see Starting the Inventory Service in Setting Up Server Inventory in the Administration guide.