Source:  ZENworks for Servers; Server Inventory; Inventory Service Manager

Severity:  Critical

Explanation:  The role of the Inventory server is configured in the Inventory Service object property page. This error occurs if the Service Manager is unable to read the role of the Inventory Service object.

Possible Cause:  The tree name or the DN of the Inventory server is invalid in the Inventory_server_installation_directory\WMINV\PROPERTIES\
CONFIG.PROPERTIES file.

Action:  Ensure that the entries in the CONFIG.PROPERTIES file are correct. For more information, see Property Files in Understanding the Inventory Service Manager in the Administration guide.

Possible Cause:  The Service Manager is unable to authenticate as the Inventory Service object to eDirectory.

Action:  Ensure that the Inventory Service object is present corresponding to the Inventory server.

Action:  In ConsoleOne^®, configure the server settings in the Inventory Service object property page for the Inventory server. For more information, see Configuring the Inventory Service Object in Setting Up Server Inventory in the Administration guide.

Action:  Run the DSRepair service. For more information, see the Novell eDirectory documentation Web site.

Restart the Inventory services. For more information, see Starting the Inventory Service in Setting Up Server Inventory in the Administration guide.

Possible Cause:  The LDAP server is not up and running.

Action:  Bring up the LDAP server.

Possible Cause:  In Inventory_server_installation_directory\WMINV\PROPERTIES\
CONFIG.PROPERTIES, the LDAP port number or the LDAP server name is incorrect.

Action:  Ensure that the LDAP port number and the LDAP server name are correct in CONFIG.PROPERTIES.