Source:  ZENworks for Servers; Server Inventory; Service Manager

Severity:  Critical

Explanation:  The Service Manager exits if the database cannot be contacted.

Possible Cause:  The network is down.

Action:  Ensure that the network is up and the network connections are active.

Possible Cause:  The database is not up and running.

Action:  Bring up the database.

Possible Cause:  The database engine is not of the correct version

Action:  Reinstall the Inventory database. For more information, see Reinstalling Server Inventory on NetWare and Windows Servers in Reinstalling ZENworks for Servers in the Installation guide.