Troubleshooting NetExplorer
- My routers are not discovered
- My router is discovered as an IP workstation
- My servers are not discovered
- My server is discovered as an IP workstation
- A network segment is not discovered
- My segments are displayed under Islands
- The DNS names of my machines are not displayed
- My switches are not discovered
- My switch is discovered as an IP workstation
- The map is consolidating and displaying the network segments
- None of my discovery modules are running, although I did type netxplor . The status is displayed as Waiting in NXPCON
- My server name is displayed as an IP address
- I have reset the scope and restarted discovery. The machines which do not belong to the scope are still displayed in the Atlas
- Discovery is trying to query machines which I do not want to be discovered
- My machines are displayed under the wrong segment
- The IP/IPX/MAC address information for my machine is incorrect
- My switch has been discovered with empty address information and a name as 'Switch on x.x.x.x '
- My workstations are not discovered
- Discovery is running for a long time (many hours). The Atlas contains WAN pages and Islands and both are empty
- Multiple machines with the same name are displayed
- My Traffic Analysis Agent is not discovered
- My Traffic Analysis Agent is discovered as an IP workstation
- There are machines deleted from my network, but I still view them in the Atlas
- NetExplorer does not have access to any of the routers in my network
- The routers in my network are managed by some other company