Action: Ensure that the Inventory Agent plug-in (INVAGENTNT.JAR) is installed in the ZENworks_path\PDS\SMANAGER\PLUGINS directory.
Action: At the ZENworks_for_Servers screen, enter policy plugins and ensure that INVAGENTEXECUTENT is loaded as a registered enforcer entry.
Action: If the problem persists, reinstall the Inventory Agent. For more information, see Reinstalling Server Inventory on NetWare and Windows Servers in Reinstalling ZENworks for Servers in the Installation guide.