The Inventory scan results are not available

Action:  Refer to the following log files for details:

• The status information about the Inventory scan is logged into the INVAGENT.LOG and INVNATVE.LOG files, located in the WINDOWS or the WINDOWS TEMP directory.
• If the Inventory scan is being enforced by the policy engine, refer to the INVAGENTPOLICYENFORCER.LOG file to know the status of the current installation.

Action:  In the Windows_installation_directory\INVSETUP.INI file, set the value of the forceDebug parameter to True. Re-execute the inventory agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine .

Refer to the Root_directory\INVSCAN\INVAGENTSTRTRANSFER.LOG file for additional information. Root_directory is the drive where Windows is installed. The INVAGENTSTRTRANSFER.LOG file provides the information about the .STR transfer.