Review the following sections to understand what you can do to get answers for your questions when you cannot find them by using the ways described in Section 1.1, Finding Information.
If you cannot find the information you need in the User Guides for ZENworks® Linux Management, you can submit a user comment about the documentation. Clickat the bottom of any page of the HTML version of the documentation to submit your comments.
IMPORTANT:For best results, submit your comment on the page of the User Guide where you tried to find the information.
When you submit a user comment, one of the following things happens:
We know where the answer to your question is in the current documentation. We send a response to you to help you find the information you need.
We know the answer to your question and we discover that it is not in the current documentation. We send a response to you and post the information on the page where you made your comment. The information will be added to the next version of the ZENworks Linux Management documentation.
If we do not know the answer to your question, we find the answer to your question, then proceed as described above.
When ZENworks Linux Management does not work for you the way it is supposed to, we refer you to the ZENworks Linux Management Support Forum. For more information, see Section 1.2.2, ZENworks Linux Management Support Forum.
NOTE:Response time might vary.
The Novell ZENworks Linux Management Support Forum provides assistance from ZENworks Linux Management users around the world. If ZENworks Linux Management is not working for you as documented, post your problem on ZENworks Linux Management Support Forum for free assistance.
In addition to the ZENworks® Linux Management product documentation, the following resources provide additional information about ZENworks Linux Management.