36.1 Configuring the Remote Management Settings

Remote Management Settings allows you to configure the Remote Management settings for the management zone. This includes enable and disable options for remote management operations as well as configurations for custom ports. The Remote Management Settings can be applied at Zone, Folder, and Device levels.

36.1.1 Configuring Remote Management Settings at the Zone Level

  1. In the ZENworks Control Center, click Configuration.

  2. In the Management Zone Settings section, click Remote Management.

    Remote Management page

  3. To enable the Remote Control Service on a particular port, select the Enable remote control service on port option.

    By default, the Remote Control Service listens on port number 5950.

  4. Select Allow full control or Allow view only.

    Select Allow full control to enable the user to perform both remote control and remote view operation to a managed device. Select Allow view only to enable the user to perform only remote view operations to a managed device. Selecting Allow view only disallows the user to perform remote control operation.

  5. Select the Ask for permission from user on the managed device option to request the permission of a user on the managed device before starting a Remote Control or Remote View session.

  6. To enable Remote Login Service on a particular port, select the Enable remote login service on port option.

    By default, the Remote Login Service listens on port 5951.

  7. In the Password Policy for Remote Management Sessions section, select the desired option.

    Select Use same password across sessions to use the same password across all sessions. By default, this option is selected. Select Clear the password after every session to set the password for every session. If you select this option, the password is cleared after every successful or unsuccessful attempt for a Remote Management operation. If you want to launch a Remote Control, Remote Login, or Remote View operation without asking for a password, select No password.

    NOTE:We recommend you to use the No password option judiciously as it allows access to the managed device without any password.

  8. Click Apply.

These changes will be effective on the managed devices on their next Settings Refresh Schedule.

36.1.2 Configuring Remote Management Settings at the Folder Level

  1. In the ZENworks Control Center, click Devices.

  2. Click the folder you wish to configure.

  3. Click Settings, then click Remote Management.

    Remote Management page

  4. Click Override.

  5. Edit the Remote Management Settings as required.

  6. Click Apply.

These changes will be effective on the managed devices on their next Settings Refresh Schedule.

36.1.3 Configuring Remote Management Settings at the Device Level

  1. In the ZENworks Control Center, click Devices.

  2. Click Servers or Workstations to display the list of managed devices.

  3. Click the name of a device for which you want to configure Remote Management.

  4. Click Settings, then click Remote Management.

    Remote Management page

  5. Click Override.

  6. Edit the Remote Management Settings as per your requirements.

  7. Click Apply.

These changes will be effective on the managed device on its next Settings Refresh Schedule.