3.4 Troubleshooting the Remote Execute Policy

An error occurs while executing a given script, binary, or Java program

Source: ZENworks Linux Management; Policy Handlers; Remote Execute Policy
Possible Cause: The input parameters given in the policy are incorrect.
Action: If you have not defined your own script:

  1. Combine the inputs for the following fields as one line in the policy:

    InterpreterName InterpreterParameters ProgramName ProgramParameters

  2. On the managed device, execute the above statement from the command line.

  3. If there is an error, give the correct parameters for InterpreterName, InterpreterParameters, ProgramName, and ProgramParameters.

If you have defined your Own Script, perform the following:

  1. On the managed device, create a file containing the script you have specified in the policy.

  2. Execute the script file from the command line.

  3. If there is an error, give the correct parameters for InterpreterName, InterpreterParameters, ProgramName, and ProgramParameters.

  4. Copy the correct script to the policy.

Possible Cause: In the Binary or Java executable type, shell or redirection operators are specified in the parameters.
Action: If you want to use shell or redirection operators with a Binary or Java executable, perform the following:

  1. On the Remote Execute policy page, select Script as the Executable type.

  2. In Script to Run field, select Define Your Own Script.

  3. Combine the inputs for the following fields as one line in the policy:

    InterpreterName InterpreterParameters ProgramName ProgramParameters

Policy enforcement does not give the status of the launched program

Source: ZENworks Linux Management; Policy Handlers; Remote Execute Policy
Possible Cause: The Maximum Waiting Time setting might not have the right value.
Action: On the Remote Execute policy page, in the Maximum Time to Wait field, select Wait Till the Program Completes the Execution.