As time passes, you might make changes to your overall network configuration that affect your Synchronizer system.
For a Synchronizer system with just a small number of users on a single server, the simplest approach is to reinstall the Mobility Pack software.
Uninstall the Mobility Pack software, as described in Uninstalling the Mobility Pack
in Mobility Pack Installation
in the Mobility Pack Installation Guide.
Change the IP address of the server.
Reinstall the Mobility Pack software, as described in Running the Mobility Pack Installation Program
in Mobility Pack Installation
in the Mobility Pack Installation Guide.
Instruct your mobile device users to delete their accounts from their mobile devices, set them up using the new IP address, then reinitialize their mobile devices.
For a Synchronizer system with a large number of users, where having users reinitialize their mobile devices after reinstalling the Synchronizer software could be problematic, you can reconfigure your Synchronizer system with a new IP address, then have users changes the IP address that their mobile devices use to access the Synchronizer system.
Stop the Synchronizer services:
rcdatasync stop
Change the IP address of the server.
Clear event notifications to the POA that refer to the old IP address:
In the POA Web console, click , then scroll down to the section.
Click
to list all Mobility Pack users on that POA.Click each user name to display the Event Configuration page.
Select
and , then click .Restart the POA.
Start the Synchronizer services:
rcdatasync start
Because the Sync Engine is configured with neutral IP address and hostname information, it starts successfully even though the IP address of the server has changed.
Instruct your mobile device users to reconfigure their accounts with the new IP address.
If you change the administrator password on your LDAP server, you must reconfigure your Synchronizer server to match the new password.
In Synchronizer Web Admin, click .
In the
field, specify the new password.Click
.Restart the Synchronizer services to put the new setting into effect:
rcdatasync restart