Novell, Voysys to Add Voice to Network Telephony
Novell and Voysys Announce New Partnership to Deliver the First Affordable Voice Solutions for Network Telephony
SAN JOSE, Calif. -- (January 8, 1996) -- Novell, Inc. and Voysys
Corporation today announced a partnership and development agreement
to deliver value-priced voice solutions that unify network information,
telephone call control and voice processing through Novell's NetWare
Telephony Services and the Telephony Services API (TSAPI). Through
this relationship, Voysys and Novell will provide solutions that allow
businesses to efficiently format, present and retrieve information through
the telephone system and through any connected computing device.
The joint development work of Novell and Voysys will focus on
bringing new network telephony capabilities to customers in small and
mid-size businesses and corporate departments. In these environments,
call control and voice processing systems are emerging and network
infrastructures are largely in place, but there is no effective link between
them. The two companies will integrate networks, call control and voice
processing through NetWare Telephony Services, the market leading
network telephony solution. This integration allows network devices and
services to be unified in solutions that control calls and voice processing.
Customers will gain faster and more convenient access to network
information, locally or remotely, using either a PC or a telephone.
"Computer telephony is one of the fastest growing markets in the
technology industry," stated Barry Obrand, President and CEO of
Voysys. "Yet to date, the majority of solutions have focused on large
corporate call centers. Voysys and Novell have joined forces to change
this by integrating information management, telephony, and voice
processing. This integration has the potential to greatly improve
corporate communications, streamline processes, shorten business
cycles, and enable the creation of entirely new application areas for
network users."
"Information delivered through networks drives business
operations," said Tom Steding, Vice President of Novell's Communication
Infrastructure Division. "Today, NetWare Telephony Services allows
information to accelerate business communications through network
telephony call control. Integrating voice technologies, businesses can
improve their availability by formatting, presenting and retrieving
information through the telephone system and through any connected
computing device. Voysys is a leader in the voice processing market,
and will help Novell unify voice with network information and call
control."
Voice processing automates the exchange of information through
a voice medium. For example, voice solutions have historically been
cost-prohibitive, inadequately scaled to customer needs, or isolated from
integration with call control. Through this partnership, the NetWare
Telephony Services environment will deliver solutions that enhance
availability of businesses and information, resulting in accelerated
business communications.
As of September 1995, there were 57 million total nodes in PC
LANs, with an average of at least 16 nodes per network, according to
International Data Corporation--totaling approximately 3.6 million installed
PC LAN operating systems on servers in the world. By 1999, 83 million
nodes will be connected to LANs, with an average of 19 nodes per
network, which is equivalent to 4.5 million total LANs.
According to Dataquest, the link software and application
software portion of the computer telephony integration market was $154
million in 1994. By 1998, it is expected to grow to $2.8 billion, excluding
existing or new telephone infrastructures and computing resources. This
partnership uniquely positions Novell and Voysys to lead the market in
the unification of network information, call control and voice processing.
In October 1995, Novell unveiled a comprehensive roadmap to the
future of its NetWare Telephony Services and Telephony Services
(TSAPI). A key tenet of Novell's roadmap is to add voice capabilities to its
call control platforms. This partnership with Voysys will allow Novell to
fulfill its commitment to integrate voice capabilities with network
telephony. The other tenets of Novell's roadmap include a commitment to
ensure interoperability through standards and a Novell "tested and
approved" program, a commitment to simplify access and increase the
power of call control through API services, a commitment to deliver
complete telephony solutions through Novell's distribution channel
including delivery of Novell's application call control enablement tool
(code-named CPS), and a commitment to deliver a plan for pervasive
access to corporate and public telephone services. Novell will fulfill all of
these commitments by the end of the second quarter in 1996.
A leader in the global telephony market, Voysys Corporation
designs, manufactures and markets innovative voice communications
systems for small and mid-size businesses and corporate departments.
In the United States alone in 1994, Voysys earned over 26% market
share of voice messaging systems units sold. The company also
provides computer telephony integration (CTI) products that allow
information in PC databases to be accessed from a standard touch-tone
telephone. The company sells its products through the dealer and
reseller channels, as well as through OEM agreements with some of the
world's largest telecommunications companies, including AT&T, Northern
Telecom, Mitel and Tadiran. Founded in 1986, Voysys is a privately-held
company based in Fremont, California.
Press Contacts:
Melanie King
Novell, Inc.
(408) 577-6842
Fax (408) 577-5104
Internet: melanie_king@novell.com
Maria Amundson
A&R Partners
(415) 363-0982
VM: Voice + ext 12
Fax (415) 363-1299
Internet: maria_amundson@arpartners.com
Amanda Berman
Alexander Communications, Inc.
(415) 923-1660
Fax (415) 923-9863
Internet: aberman@alexander-pr.com
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