Press Release

GroupWise WorkFlow Increases the Efficiency of Work Processes

Anyone that can use E-mail can use GroupWise Workflow to move work faster through their organization

NETWORLD+INTEROP, Las Vegas, — April 2, 1996 — Building upon the value already offered by the GroupWise 4.1 Universal In Box, Novell, Inc. today unveiled GroupWise WorkFlow. This breakthrough product offering gives the more than 5.5 million GroupWise users the ability to create, define and participate in electronic work processes from the familiar environment of GroupWise.

GroupWise WorkFlow reduces the impact of traditional work process obstacles, such as misfiled documents and lost inter-office mail, which act as bottlenecks that make business office processes slow down or even grind to a halt. By reducing the impact of these obstacles, GroupWise WorkFlow helps knowledge workers move work faster through their organizations.

"To date, the personal computing industry has focused on making the individual rather than overall work processes more productive, thereby creating islands of productivity throughout an organization," said Stewart Nelson, vice president and general manager, Novell GroupWare Division. "The GroupWise Universal In Box was Novell's first step in linking these islands of productivity. With GroupWise WorkFlow, Novell is providing GroupWise users with additional tools to bridge the islands of productivity and decrease the costs associated with moving work."

"GroupWise is currently one of our hottest-selling products, and workflow is one of the hottest topics on our customers' minds," said Mike Murray, systems engineer, MicroAge of Memphis Tennessee. "The integration of GroupWise WorkFlow with the Universal In Box finally gives our customers a compelling reason to implement a workflow solution."

"GroupWise WorkFlow is an absolute world-beater of a product," said Connie Moore, director, Giga Information Group, a leading Information Technology Advisory Group. "When we look back two years from now, the GroupWise WorkFlow introduction will be a defining moment in developing workflow for the mass market."

Creating a Workflow
Jointly developed with FileNet Corporation, GroupWise WorkFlow enables GroupWise users to become workflow authors. With its point-and-click user interface, GroupWise WorkFlow makes constructing a workflow as simple as dragging icons, which represent people and objects in the system, to the WorkFlow Canvas and drawing arrows to link these icons in sequential, broadcast or conditional routes.

The GroupWise address book allows workflow authors to assign people to each workflow step. With each step in the work process, the author can include detailed instructions, attach documents and objects required to complete the task, define specific responses and establish security levels for each participant. Once a workflow is implemented, the author can receive the status of the work in process, which shows exactly who has the work and what they've done with it.

Participating in a WorkFlow
GroupWise WorkFlow, tightly integrated with GroupWise, makes participating in workflows as simple as using E-mail. If a user has been defined as a workflow participant, theywill receive a message in their Universal In Box when it is time for them to participate in a particular work process. Opening the message displays the assignment in a simple dialog box with instructions for completing the task. Users can respond to the workflow author, asking questions and making clarifications, and when the task is completed, GroupWise WorkFlow automatically routes the message to the next participants.

For more information about GroupWise WorkFlow, customers can call 1-800 NET-WARE or visit Novell#s home page at http://www.novell.com.

Novell (NASDAQ: NOVL) is the world's leading network software provider. Novell software provides the infrastructure for a networked world, enabling our customers to connect with other people and the information they need, anytime and anyplace. Novell partners with other technology and market leaders to help customers make networks a part of their everyday lives.

Novell and NetWare are registered trademarks and GroupWise is a trademark of Novell, Inc. All other brand names are trademarks or registered trademarks of their respective companies.

Press Contacts:
Brian Chapman
Novell, Inc.
(801) 228-5126
Internet: bchapman@novell.com

Gina Trausch
Brodeur& Partners
(617) 622-2839
gtrausch@brodeur.com