 |
|
|
|
| Press Release |
|
|
|
Novell Announces First Electronic Tool To Determine Return on Investment for IT Certification
Novell Authorized CNE Advisor Assigns Bottom#Line Value to Novell Certifications LAS VEGAS, Nev., NetWorld + Interop Booth -3965 -- April 3, 1996 -- Novell today rolled out its Novell Authorized CNE Advisor, the first software tool to quantify the return on investment (ROI) that organizations achieve by certifying their network support professionals. The release of the Novell Authorized CNE Advisor complements today's announcement of Novell's delivery of the Novell Business Advisor software ROI tool as well as the release of ROI research from International Data Corp. (IDC) showing that Novell's NetWare® 4.1, GroupWise® and ManageWise® significantly improve business productivity while cutting the costs of using network technology. The value of Novell's CNE, Master CNE and Certified Novell Administrator (CNA) certifications is readily recognized and well-quantified by industry and Novell data showing that companies rely on Novell®certified individuals globally to support and administer their networks, as well as use Novell certification as a criterion for hiring, "raising" and promoting employees. The Novell Authorized CNE Advisor lets managers recreate -- in terms of computing and human resources -- their information technology (IT) environments online. The tool then calculates (in U.S. dollars or more than 60 global monetary units), the expected ROI from Novell technical certifications. "The beauty of this tool is that it can be used by managers or employees to explore the bottom-line benefits of Novell®certified support to their organizations," said Jerry S. Christensen, vice president of marketing for Novell Education. Default parameter values are based on research from IDC and Strategic Research Corp. While based on industry research, the Novell Authorized CNE Advisor is also flexible and customizable. The tool was developed for Novell by Interpose Inc.
Novell Authorized CNE Advisor Endorsements: Aetna, ITTA, NAECs According to Karen Kocher, manager of information technology and training for Hartford, Conn.-based Aetna Life and Casualty, the Novell Authorized CNE Advisor provides powerful business rationale for companies to invest time and money to certify their support professionals. "For companies, it boils down to how much is going to be saved and how this will affect their bottom line," Kocher said. "The tool demonstrates to management [that] they will receive a return on their investment with people who are Novell-certified." "The tool is what the industry has needed for a long time," said Doug McBride, executive director of the Austin, Texas-based Information Technology Training Association (ITTA). McBride praised Novell for being the first to market with the tool, and noted that development of an ROI tool has been the number-one request ITTA has from its membership. "This is a progressive move on Novell's part," said Mark Lamberth, executive vice president of Nashville, Tenn.-based Athena Learning Centers. Lamberth provided copies of the tool to four of his NAEC sites, who had nothing but praise for the tool.
ROI Tool Defined The Novell Authorized CNE Advisor helps managers and CNEs quantify the value ofcertification to an organization through four sections: Benefits of Certification, Return on Investment Analysis, Create a CNE Roadmap and Exploring Further. The Return on Investment Analysis is a key element of the tool. By prompting users for answers to some basic questions, the tool breaks down the analysis into three topics: pre-Novell certification, certification process, and post-Novell certification. Pre- and post-Novell certification environments compare the savings in support and downtime reduction.
Availability The Novell Authorized CNE Advisor is available immediately on the Novell Education website (http://education.novell.com), and will be available free of charge late April at Novell Authorized Education Centers (NAECs) worldwide. To contact NAECs in their area, customers can call 1-800-233-EDUC inside the U.S., or 801-222-7800 worldwide. The IDC analysis of ROI for Novell products is presented in four white papers: Novell GroupWise: Leveraging Desktop and Network Investments; Novell NetWare 4.1: Reducing Cost of Ownership; Novell ManageWise: Maximizing Returns on Networking Investments; and Maximizing Return-on-Investment of Network Computing (a summary of the preceding three white papers). For copies of these white papers and a copy of the Novell Business Advisor, customers can call 1-800-665-4586 or visit either Novell's web site (http://www.roi.novell.com).
Novell Education Perspective Novell's training infrastructure has grown to more than 1,450 Novell Authorized Education Centers and 150 Novell Education Academic Partners throughout the world. More than 750,000 student customers will receive Novell-authorized training in fiscal 1996. Novell (NASDAQ:NOVL) is the world's leading network software provider. Novell software provides the infrastructure for a networked world, enabling our customers to connect with other people and the information they need, anytime and anyplace. Novell partners with other technology and market leaders to help customers make networks a part of their everyday lives.
Press Contact:
|
|
|
