Press Release
Internet/Intranet

OREM, Utah -- June 10, 1996 -- Novell, Inc. today announced the expansion of its worldwide programs for certified education of technical support professionals to include a new series of courses and certifications focused on the Internet and intranets. The Novell Internet Manager certification and associated courses will train and certify individuals in job skills needed to leverage the full business opportunity of the Internet and intranets, giving their businesses an enduring competitive edge.

"The Novell Internet Manager certification will be to the Internet/intranet what the Novell Authorized CNE is to business LANs and WANs--the global standard for service and support," said Carolyn G. Rose, senior vice president and general manager of Novell Education. Rose noted that industry and Novell research show that CNE certification--the pioneer end-user certification for the information technology industry--is used globally as a standard for hiring individuals, and giving them raises and promotions.

The Novell Internet Manager Inside

Novell's Internet Manager certification program prepares those commonly referred to as "web masters" to manage the overall technical project of running an Internet or intranet site. Sample job tasks covered in the certification program include providing support, managing security, performing capacity planning, and installing client/server applications for the site, as well as a host of HTML tasks, including reading/writing HTML and converting documents into HTML. An understanding of core Novell technologies and solutions such as Novell Directory Services (NDS) and the Novell Web Server is included.

The Novell Internet Manager consists of six courses and five examinations. Four of the courses, including new Internet/intranet-specific courses 652 Understanding and Applying Internet Concepts and 654 Web Publishing and Authoring, are already available through Novell Authorized Education Centers (NAECs) around the world. Courses 656 Web Manager and 658 Advanced Web Manager are scheduled to be available in the fall. Rounding out the curriculum are two core Novell courses, 520 NetWare 4 Administration and 605 NetWare TCP/IP Transport, which will respectively prepare Novell Internet Managers with the ability to link the Novell Web Server with NDS, and will provide them with an understanding of connectivity options and issues.

Two of the five certification examinations are already available for certification candidates. The additional examinations are scheduled to be available by early fall. As with Novell's industry-pioneering and leading Certified Novell Administrator (CNA), CNE, Master CNE and Certified Novell Instructor (CNI) programs, all Novell Internet Manager examinations will be offered worldwide at Sylvan Prometric testing centers.

Novell Internet Manager's Expanded Audience; CNEs, CNAs Also Have Certification Path

"The Novell Internet Manager is the ideal certification opportunity for technical managers new to certification," noted Rose. "Novell's existing base of 400,000-plus certified individuals and those in progress can look forward to specific Internet/intranet advanced certification programs, which will be announced early this summer.

"The intranet is the next evolution of the LAN," she added. "The owners of the more than 3.5 million Novell networks have already invested in 90 percent of the software infrastructure needed for intranet capability. Novell CNEs and CNAs will have similar opportunity to leverage their technical training and add intranet and Internet certification to the skill sets and services they offer."

Novell Product Group, Netscape Perspectives on Certification

"Our new Novell Internet Manager certification and courses are significant components of Novell's overall Internet/intranet solution," said Tammy Baker, vice president and general manager of the Internet Commerce Division of Novell. "By providing our customers and education partners with the comprehensive, industry-leading training Novell is known for, coupled with the leading-edge products we offer, Novell is creating a complete Internet/intranet solution that is unmatched in the industry."

Novell also announced it plans to work with Netscape Communications Corp. to develop Internet-based training modules. "Netscape is pleased to work with Novell in developing and deploying a common subset of courses and exams as part of Novell's training and certification environment," said Todd Rulon-Miller, senior vice president of worldwide sales, support and professional services at Netscape. "By combining our Internet/intranet expertise with Novell's training and certification leadership, we can explore advanced techniques for delivering exam preparation and self-assessment over the Internet."

Customer Support for New Certification

"Novell has taken an excellent approach to this training," said Mark Dunlap, network manager with Buffalo General Hospital, a 4,300-employee hospital in Buffalo, N.Y. "From our experience using the Novell Web Server, I understand there are very specific Internet and intranet job tasks. Identifying them, and then training individuals to be able to do these tasks is very valuable. I value Novell certification in that it indicates a degree of discipline and commitment to pursue further education." Dunlap plans to have several of the hospital's 60 support professionals complete Novell Internet Manager training to gain similar benefits that the hospital has realized from CNE and CNA training.

"The Novell Internet Manager certification is a great foundational program," noted Rick Maw, president of Network Publishing Inc., a Provo, Utah-based service bureau providing Internet consulting, design, development and hosting services. "One of the issues we have is making sure that we hire individuals who are capable of mastering cutting-edge technologies. The Novell Internet Manager provides a good balance of the specifics of Novell's technologies and general skills needed to do the job." Network Publishing's client sites include Volkswagen, EMI Music Publishers and the Smithsonian Innovation Awards.

Novell Education Background

Novell Education has been certifying industry and network professionals since 1986. Since then, customer demand for Novell certification has exceeded both company and industry expectations in terms of the certifications driving "Novell literacy" and the global acceptance of Novell products, while also becoming global standards for hiring network support professionals, offering raises, and granting promotions.

CNE is the global standard for servicing and supporting networks. Master CNE is the emerging global standard for delivering internetwork solutions. CNA is the global standard for administering networks. CNI is the global standard for teaching networking.

For more information on the Novell Internet Manager program or the upcoming Internet/intranet opportunities for CNEs, customers within North America can call 1-800-233-EDUC, visit their local NAEC or consult Novell Education's web page at http://education.novell.com. For testing information, customers within North America can contact Sylvan Prometric at 1-800-RED-EXAM.

Novell (NASDAQ:NOVL) is the world's leading network software provider. Novell software provides the infrastructure for a networked world, enabling our customers to connect with other people and the information they need, anytime and anyplace. Novell partners with other technology and market leaders to help customers make networks a part of their everyday lives.

Press Contacts:
Jennifer J. Johnson
Novell, Inc.
(801) 222-7734 (voice)
(801) 222-7777 (fax)
Internet: jjohnson@novell.com

Laura Kvinge
Novell Inc.
(801) 222-4029 (voice)
(801) 222-7777 (fax)
Internet: lkvinge@novell.com