Novell Announces CNE* Net -- Providing Post-Certification Focal Point for CNEs
A New Program for CNEs, Designed by CNEs
San Jose, Calif. -- August 28, 1996 -- Novell, Inc., today announced CNE Net,
a new initiative by Novell that provides CNEs with post-certification information and support.
CNE Net is designed to provide a focal-point through which Novell can give CNEs benefits and
generate an on-going dialogue to enhance the initiative as it matures. The aim of CNE Net is to
keep CNEs informed and supported throughout their careers as networking professionals. All
active CNEs will be eligible to join CNE Net at no cost.
Benefits include access to Novell information and peer discussion via a new CNE Net Web site
and chat room; access to select beta, pre-release, and shipping Novell products; specially
discounted technical support; and editorial content targeted more specifically to CNEs in
NetWare Connection. Most benefits will be free to CNEs, while others will be provided
to CNEs as free-choice options at significant discounts.
Novell developed the new program based on recommendations from CNEs, who have been
instrumental in bringing Novell products into mainstream use around the world.
"CNEs have done an enormous service for the networking industry," said Robert J. Frankenberg,
president and CEO of Novell. "They are the unsung heros of networking. With CNE Net, Novell
empowers them to maximize the strengths they bring to that industry. We also strengthen
our partnership with CNEs--a partnership that is vital to Novell's success, and will make their
certification of even greater benefit to CNEs."
CNE Net Program Details
Novell surveyed CNEs to identify their requirements for on-going post-certification support. In
the survey, CNEs clearly outlined what they need to help their organizations maximize their
Novell software investments and keep their own competitive edge. The new program, at
its inception, already provides many of those benefits that CNEs identified as the most highly
valued, including information and support, access to the latest products, and interaction with
peers. Most of these benefits will be available to CNE Net members by November 1, 1996. As
members of CNE Net, CNEs receive:
- Access to an exclusive CNE Net Web site. CNEs will get the inside line
on the latest product plans and technical information or send feedback to product groups at
Novell. They will be able to tap into the experiences of many other CNEs, through the CNE
Web Site Chat Room. The Web site, located at www.novell.com/cnenet, is designed exclusively for
CNEs and is password protected. Pin numbers will be issued to CNEs in late September.
- Beta product and early releases. CNEs will be able to keep in touch with
the latest product developments at Novell and be among the first to test-drive select new
software.
- Automatic distribution of patches, fixes, and technical information. CNEs
will be able to select the products they want to know more about, through the CNE Web site.
From there, Novell will send those CNEs the latest on-going information on their selected
products--automatically and instantly, through their own e-mail.
- Fifty percent off all technical support calls and on-line incidents. CNEs
will have access to high-quality discounted support directly from Novell.
- Access to free and discounted technical seminars and programs. CNEs
will get the facts from Novell's technical experts.
- Partner Vendor Products. CNE Net is opening up the avenue to CNEs for
Novell partners who wish to sponsor benefits that Novell considers valuable to CNEs.
- Free subscription to NetWare Connection magazine. CNEs can
subscribe free to this publication in the United States and globally on the World Wide Web.
International locations may subscribe to the magazine for the cost of mailing. NetWare
Connection is focusing much of its editorial content to specifically target the information
needs of CNEs.
In addition, CNE Net offers CNEs product discounts. CNEs will be able to select from a variety
of these discounted offerings, including:
- Novell Software Connection Library. CNEs may opt to receive
limited-user versions of the latest products from Novell every quarter.
- Novell Support Connection Advanced Technical Training. CNEs
may order post-certification technical training videos at a 40% discount.
- Fifteen percent discounts to NUI/CNE Conferences. CNEs may attend
local technical seminars and tutorials, as well as vendor exhibits, at a 15% discount.
- Novell Power Partner. CNEs may sign up for the Novell Power
Partner, the premier source for technical sales information and demonstration software.
- Novell publications and tools. CNEs will receive substantial discounts on
various publications and Novell tools, including Novell Application Notes, Novell Support
Connection CD (formerly NSEPro), Novell Press® books, and more.
About Novell, Inc.
Founded in 1983, Novell (NASDAQ: NOVL) is the world's leading provider of network
software. The company offers a wide range of network solutions for distributed network,
Internet, Intranet and small-business markets. Novell education and technical support programs
are the most comprehensive in the network computing industry. Information about Novell's
complete range of products and services can be accessed on the World Wide Web at http://www.novell.com.
Novell, NetWare, and Novell Press are registered trademarks, Software Connection and Support
Connection are trademarks, and CNE is a registered *service mark of Novell, Inc. All other
registered trademarks are the property of their respective holders.
Press Contact:
Virginia Baker
Marcom Manager
(801) 222-7736
Internet: vibaker@novell.com
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