Press Release

Novell-Based Universal Mailbox Wins InfoWorld Competition: GroupWise and Partners Combine to Earn Top Honors

Novell-Based Solution Also Judged Least Expensive

Orem, UT -- March 20, 1997 -- Novell, Inc. (Nasdaq: NOVL) scored another victory this past week when a GroupWise-based centralized messaging solution received the highest ratings of any similar solution in a Comparison published in InfoWorld's March 10th issue. GroupWise, Novell's premier collaboration product for corporate networks and intranets, was the foundation of a combined e- mail, fax and voice mail solution which included FAXserve from the Cheyenne division of Computer Associates International, Inc. and CallWare from CallWare Technologies, Inc. The GroupWise-based solution received an overall score of 7.5 out of 10.0, compared to scores of 6.3 for the Microsoft Exchange-based solution and 5.3 for the Lotus Notes-based solution.

GroupWise, FAXserve and CallWare outperformed the other solutions based on combined ratings in six different categories: implementation, administration, client aspect, documentation, support policies and price. According to InfoWorld's synopsis of the Comparison, "The package that was worth the effort -- the GroupWise/FAXserve/CallWare solution -- had the best of everything. It was easy to integrate on the back end, offered the most satisfying client-side experience, and was by far the least expensive. If you're looking for a centralized messaging solution, this is one marriage that will work. We'll stand as witnesses."

InfoWorld further stated that "Only the GroupWise/FAXserve/CallWare solution found a cost- benefit sweet spot. In fact, its universal inbox was the best of those compared and the least expensive to build. ... In many Comparisons, the winner ekes out a victory with the most acceptable trade- off of costs and benefits. Not so with the GroupWise/FAXserve/CallWare solution, which trounced the competition with unsurpassed administrative features, the best universal inbox, and the cheapest sticker price." According to InfoWorld's cost calculations for the Comparison, the GroupWise/FAXserve/CallWare solution cost US$117.12 per user for 500 users, while the Microsoft Exchange-based solution cost US$214.00 per user for 450 users and the Lotus Notes-based solution cost US$337.89 per user for 450 users.

"InfoWorld's selection of the GroupWise/FAXserve/CallWare solution as their favorite Universal Mailbox shows we're succeeding with our partners in making centralized messaging as easy as e-mail," said Ed McGarr, vice-president of marketing, Novell Applications Division. "For those who want to be able to go to one place for e-mail, voice mail, faxes and other information, InfoWorld's Comparison shows that our Universal Mailbox provides the easiest and best functionality at the best price."

"This is great news for GroupWise users. Novell continues to lead the industry in offering its customers the most advanced collaboration product available today," said Paul Cook, computer systems specialist, Utah State University. "As this Comparison shows, GroupWise provides superior e-mail, voice mail and fax integration, and is still the best choice for a centralized messaging solution."

"We have many customers utilizing the CallWare/GroupWise unified messaging system, all of whom have been extremely pleased with the productivity-enhancing features of this solution. The InfoWorld review reinforces the feedback we have received from both our clients and resellers. All users can benefit from a superior and affordable unified messaging solution by combining CallWare voice mail with GroupWise," said Reino O. Kerttula, president and CEO of CallWare Technologies.

"InfoWorld's test results show clearly how customers can benefit from the seamless integration of FAXserve 5 with Novell's GroupWise architecture," said Wayne Lam, vice-president and general manager, NetWare Division of CA's Cheyenne division. "FAXserve 5 combined with GroupWise provides the most complete and powerful network fax solution available for GroupWise customers today."

This latest win for GroupWise joins a string of recent awards from other top trade publications. Network World recognized GroupWise 5 with its World Class Award, given to products which achieve a rating of 9 or above on their product scorecard. The editors of PC Computing selected GroupWise 5 as the winner of the 1996 Most Valuable Product (MVP) Award in the E-mail and Collaboration category, and Computer Reseller News awarded GroupWise 5 its "Recommended Status" from testing in the Fall 1996 Comdex Test Center.

About Cheyenne division of Computer Associates International, Inc.

Computer Associates International, Inc. (NYSE: CA), with headquarters in Islandia, N.Y., is the world leader in mission-critical business software. The company develops, licenses and supports more than 500 integrated products that include enterprise computing and information management, application development, manufacturing and financial applications. CA has over 9,000 people in 130 offices in 40 countries and had revenue of $3.9 billion in calendar year 1996. CA can be reached by visiting http://www.cai.com on the World Wide Web, emailing info@cai.com or calling 1-516-342-5224.

CA's Cheyenne division develops essential software solutions for Windows NT, NetWare, Windows 3.1, Windows 95, UNIX, Macintosh, and OS/2 networks. Its enterprise-wide offerings include an array of storage management, antivirus, and communications products, including Cheyenne HSM, JETserve, InocuLAN, FAXserve, DS Standard, and its flagship product line, the ARCserve family of network backup software. Cheyenne can be contacted at (800) 243-9462 (U.S. or Canada) or (516) 465-4000, or by visiting its WWW home page at: www.cheyenne.com.

About CallWare Technologies, Inc.

An international CTI vendor headquartered in Salt Lake City, CallWare Technologies links computers and telephones by providing the first software-only Internet/Intranet solutions for voice and call processing. CallWare integrates stand-alone voice mail systems and unified messaging in LAN and Intranet environments with over 300 telephone systems and provides free long-distance voice messaging over the Internet. CallWare has the largest network of trained and CTI-certified data and interconnect value-added resellers (VARs), providing computer telephony solutions in 32 countries. CallWare also offers computer telephony training to end-users and resellers via 25 education centers throughout the United States and the world. Information about CallWare and its complete range of products and services can be accessed on the World Wide Web at http://www.callware.com.

About Novell, Inc.

Founded in 1983, Novell (NASDAQ: NOVL) is the world's leading provider of network software. The company offers a wide range of network solutions for distributed network, Internet, intranet and small-business markets. Novell education and technical support programs are the most comprehensive in the network computing industry. Information about Novell's complete range of products and services can be accessed on the World Wide Web at http://www.novell.com.

Novell is a registered trademark, and GroupWise is a trademark of Novell, Inc. CallWare is a trademark of CallWare Technologies, Inc. All other registered trademarks and trademarks are the property of their respective holders.

Media Contacts:
Novell, Inc.
Hank Heilesen
Phone: (801) 228-5216
Internet: hank@novell.com

Cheyenne Software, Inc.
Patrick Karle
Phone: (516) 465-5517
Internet: pkarle@cheyenne.com

CallWare Technologies, Inc.
Sarah Gloyn
Phone: (801) 486-9922
Internet: sgloyn@callware.com