Press Release

Customers Rely on Novell and AT&T for Corporate Intranets/Extranets

Hundreds of Companies Use AT&T WorldNet Intranet Connect Service for Secure Business-to- Business Commerce

LAS VEGAS, Nevada -- May 6, 1997 -- Businesses are increasingly focused on creating intranets and extranets to establish secure inter-company and business-to-business connections across networks for electronic commerce. AT&T WorldNet Intranet Connect Service gives companies secure intranet/extranet capabilities and transparent access to the Internet for that purpose. Today, hundreds of organizations rely on the AT&T service which has Novell Directory Services (NDS ) at its core.

Novell's technology is a suite of business Internet software that uses NDS to organize, control access and authenticate users.This software is licensed to telecommunications companies and Internet Service Providers (ISPs) who build business-quality Internet networks and services. The world's three largest carriers already provide business-quality Internet networks based on this Novell technology: AT&T, Deutsche Telekom in Germany, and Nippon Telegraph and Telephone in Japan. Today, organizations are using these networks for:

  • Developing applications which are hosted on the business network;
  • Outsourcing of network management;
  • Secure remote access to organizations' own intranets; and
  • Closed user groups in a mixed Windows NT and IntranetWare /NetWare environment.
"Everyone's talking about how to move beyond intranets to form extranets between companies. AT&T, Deutsche Telekom, and NTT already have many such customers actively engaged in company-to-company networks with NDS at their core," said Neal Castagnoli, director of Business Internet Services at Novell. According to Castagnoli,the demand for Novell Connect Services has exceeded expectations as hundreds of companies representing hundreds of thousands of users have added NDS-enabled capabilities to their networks.

Customers Build Intranet/Extranet Solutions

Business customers of the AT&T WorldNet Intranet Connect Service are extending the value of their existing networks to include corporate intranets and extranets for secure inter-company communications. In addition, some customers have developed custom applications for secure links to business clients, partners and vendors.

Case Study #1: Enabling Remote Access

Beveridge& Diamond, P.C. is a Washington-based law firm that focuses on environmental litigation for Fortune 500 companies. AT&T WorldNet Intranet Connect Service connects its 200 employees in New York, Los Angeles and San Francisco to its intranet. Using NDS, the AT&T service controls each user's access privileges to files and simplifies network administration. Without the AT&T service, Beveridge & Diamond would be forced to double its four-person information technology staff, an added annual expense of several hundred thousands of dollars.

Within months, the law firm will add extranet capabilities to give Fortune 500 clients easy online access to their Beveridge& Diamond, P.C. case files, resulting in significant savings in time and paperwork. "Extending our network-based law papers to clients is a new concept for law firms," said David Devcich, IT manager at Beveridge& Diamond, P.C. "Directors in our firm view the extranet as a powerful marketing tool that will enable us to attract new clients and enhance our existing relationships. We also like the fact that the AT&T service is not a proprietary link to our firm only; once our clients sign up, they can use the service to connect to other firms and vendors."

Case Study #2: Building Hosted Applications

GTN Technologies L.L.C., based in Lawrenceville, New Jersey, has developed a ground transportation automated reservation system that is a hosted application for the travel industry. The system enables ground transportation companies to receive information from the Federal Aviation Administration, National Weather Service, Emergency Broadcast System, travel agencies, banks and credit card companies to achieve real-time scheduling of automotive fleets. GTN uses AT&T WorldNet Intranet Connect Service to provide its clients a custom application that enables them to query a variety of national databases. For example, a limousine company can use the application to query a database on airline flights, receive immediate response, and then schedule a vehicle and driver based on the input.

"GTN and its competitors have been racing to be the first to market," said Robert Abate, chief information officer at GTN Technologies L.L.C. "With the AT&T service, we've achieved in three months the level of connectivity that would have required 18 months to develop without the service. Bottom line, this translates into literally hundreds of millions of dollars in market opportunity to GTN."

Case Study #3: Outsourcing Network Management

DCI Marketing chose AT&T WorldNet Intranet Connect Service to outsource its network administration in order to lower network management costs. A 300-employee marketing firm specializing in point-of- purchase displays for the automotive, food and sports industries, DCI faced ongoing high costs for dedicated leased lines. With the AT&T service, the company has realized significant cost savings in addition to providing secure remote access to mobile users not previously possible, without requiring additional modem pools or other hardware equipment.

"Not only have we saved 33 percent in telephone line costs and eliminated the need to buy modems, we have gained excellent security features in the process," said David Zastava, senior network administrator at DCI. "With the savings we're realizing from equipment and network management, in addition to AT&T managing line administration and traffic, we're freeing up two days per month of valuable IT time to work on more sales-generating projects." Currently, three of eight DCI regional offices are connected to the service with plans to deploy in all offices before the end of the year.

Case Study #4: Providing Remote Access

DAKA International is a restaurant holding company with 800 field locations representing a combination of restaurants and remote users. The AT&T service transformed the Danvers, Massachusetts-based company from a phone, paper, and fax shop into one that securely connects remote users and satellite offices into a corporate network. Now, users in the field and satellite offices can easily access and download sales information nightly to DAKA headquarters from hundreds of locations. The company is now developing an intranet based on the AT&T service that will give remote users access to information from a central location.

"All sales reports were previously photocopied and then distributed by hand and express mail," said Christopher Crocker of DAKA. "The AT&T service has helped DAKA eliminate over one million pages of paper each month, since reports are now sent electronically."

Case Study #5: Connecting a Mixed NT/NetWare Network

Many insurance companies contract their "backoffice services," which include creating policy quotes, generating billing statements and underwriting policies, to a Managing General Agency (MGA). TRM International, an MGA, uses AT&T WorldNet Intranet Connect Service to connect three field offices to TRM headquarters in South Plainfield, New Jersey. Regional offices now have immediate access to the information they need, dramatically speeding processing time and eliminating expensive re-keying of insurance data. TRM will soon deploy the service to individual customers as well, providing them with immediate access to insurance quotes and policy information.

"The AT&T WorldNet Intranet Connect Service will provide significant cost savings for our customers. Any customer with Microsoft Windows 95 on the desktop can access our resources through the AT&T service without any additional software investment," said Glenn Adelman, vice president of Information Technology at TRM International, Inc. "Since the user is simply a remote node on our internal network, all of our security concerns can be addressed through traditional methods. Further, software distribution is reduced to making version changes available to remote users in a centralized repository on our network. This reduces our administration costs greatly and allows us to concentrate on providing solutions to our customers."

Given the mixed Windows NT and Novell NetWare environment, TRM values the ability of the AT&T service to seamlessly switch between IP and IPX when moving data across the network. This ability to function in a heterogeneous environment will enables TRM to offer brokers faster and broader access to information and services as business continues to grow.

Global Business-to-Business Communications

As these networks based on Novell business Internet services become available through additional service carriers and ISPs, organizations will be able to make secure and interoperable connections spanning the globe. Novell, in partnership with technology and telecommunications companies around the world, are working together to promote open standards for interoperable global networks. The consortium is known as the Multimedia Services Affiliate Forum.

Founded in 1983, Novell (NASDAQ:NOVL) is the world's leading provider of network software. The company offers a wide range of network solutions for distributed network, Internet, intranet, and small- business markets. Novell education and technical support programs are the most comprehensive in the network computing industry. Information about Novell's complete range of products and services can be accessed on the World Wide Web at http://www.novell.com.

Novell and NetWare are registered trademarks and IntranetWare, NDS and Novell Directory Services are trademarks of Novell, Inc. All other companies and products are trademarks of their respective companies.

Press Contacts:
Cheryl Hall
Novell, Inc.
Phone: (408) 577-7299
Internet: chall@novell.com

Lori Hafen
Cunningham Communications, Inc.
Phone: (415) 858-3787
Internet: lori@ccipr.com