Worldwide Alliance Provides Unprecedented Linux Support for
Corporate Users
Nuremberg, Germany and Armonk, NY 03/27/2002 SUSE Linux and
IBM today announced a broad services alliance that will enable
both companies to jointly provide Linux support and services to
corporate customers around the world.
In the agreement, IBM Global Services and SUSE will collaborate on
support and professional services. IBM will package and support
turnkey implementations of SUSE Linux Enterprise Server (SLES),
backed by SUSE expert development, maintenance, and support
teams. In addition to this complete services offering, the two
organizations will also collaborate on customer engagements and
supplement each other's skills to provide a formidable Linux
services delivery capability for corporate customers.
"We are happy to partner with SUSE because it is an industry
leader in delivering Linux enterprise products and services that
corporate customers require. IGS's global reach and comprehensive
portfolio of services and solutions, combined with SUSE advanced
Linux offerings, are the complete Linux solution for corporate
enterprise customers," said Patricia Gibbs, Vice President, IBM
Global Services, Linux Services.
The agreement provides for IBM and SUSE to jointly offer a full
range of Linux services for the enterprise, including:
- System Integration/Customization services
- Rollout and implementation services
- System Management services
- 24 x 7 Worldwide Maintenance and Support Services
"With the new IBM and SUSE worldwide service alliance, corporate
customers benefit from the availability of enterprise Linux
solutions combined with a broad range of joint support and service
offerings anywhere in the world. This is a major step to make
Linux corporate computing a reality," said Gerhard Burtscher, CEO
of SUSE Linux.
About IBM Global Services
IBM Global Services is the world's largest information technology
services provider, with approximately 150,000 professionals
serving customers in 160 countries and annual revenue of more than
$35 billion (2001). IBM Global Services integrates IBM's broad
range of capabilities -- services, hardware, software and research
-- to help companies of all sizes realize the full value of
information technology. For more information, visit: http://www.ibm.com/services/
About Novell
Novell, Inc. is a leading provider of information solutions that deliver secure identity management (Novell® Nsure™), Web application development (Novell exteNd™) and cross-platform networking services (Novell Nterprise™), all supported by strategic consulting and professional services (Novell NgageSM). Active in the open source community with its Ximian and SUSE Linux brands, Novell is firmly committed to open source and offers comprehensive Linux products and services for the enterprise, from the desktop to the server. Novell's vision of one Net - a world without information boundaries - helps customers realize the value of their information securely and economically. For more information, call Novell's Customer Response Center at (888) 321-4CRC (4272) or visit http://www.novell.com. Press should visit http://www.novell.com/pressroom.
Novell is a registered trademarks; Nsure, exteNd and Nteprise are trademarks; and Ngage is a service mark of Novell, Inc. in the United States and other countries. SUSE is a registered trademark of SUSE Linux AG. * All third-party trademarks are the property of their respective owners.
Press Contact:
Jasmin Ul-Haque
Novell, Inc
Phone: +44 (0)1344 326-900
E-mail: juh@novell.com
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