Novell Honors 15 Partners for Technical Support Excellence

SALT LAKE CITY, Utah — April 2, 2001 —Novell, Inc., the leading provider of Net services software, announced recipients of the Novell Service Excellence Awards given to 15 top business partners at BrainShare 2001 in Salt Lake City, Utah. Recipients were chosen from more than 600 top-level Novell support partners in the United States and Canada.

According to Dave Cutler, vice president of Novell's Americas Support Center, "The awards recognize Novell partners who have demonstrated continuing excellence providing technical support to and making 'one Net' a reality for Novell customers." Partners were evaluated on their dedication to delivering exceptional service, attention to quality management, demonstrated self-sufficiency in delivering superior support to Novell customers, and commitment to selling and supporting Novell Net services software.

The award recipients are as follows:

• Bryan Vincent Associates, Inc. of Phoenix, AZ;
• Compaq Computer Corporation of Houston, TX;
• Data Technique, Inc. of Pittsburg, KS;
• IKON Office Solutions/ Southeast District of Columbia, SC;
• IntraSource, Inc. of Lexington, KY;
• Network Technology Professionals of Vancouver, British Columbia, Canada;
• Novacoast of Santa Barbara, CA;
• Osiris of Montreal, Quebec, Canada;
• Quality Technology Solutions, Inc. of South Orange, N.J.;
• RMI Network Services, Inc. of Hoffman Estates, IL.;
• Spectrum SupportNet, Inc. of Foster City, CA.;
• StrategicLink Consulting of Malvern, PA;
• SunTel Services, Inc. of Rochester Hills, MI;
• Tech Data Corporation of Clearwater, FL.
• The Harding Group, Inc. of Arlington, TX;

For more information about Novell Technical Services and partnering opportunities see http://support.novell.com/index.html and http://wwww.novell.com/customers/channel/index.html .

Press Contact:
John Pilmer
Novell, Inc.
Phone: 801-861-2925
E-mail: jpilmer@novell.com