PROVO, Utah — March 29, 2002 — Novell, Inc., the leading provider of Net business solutions, has announced 12 top business partners as recipients of the 2002 Novell Service Excellence Awards. Honored at BrainShare 2002 in Salt Lake City, recipients were chosen from among Novell Platinum-level partners in the United States and Canada. Eleven partners received awards for technical support excellence, and four were honored for consulting excellence. Three partners received both awards.

According to Dave Cutler, vice president of Novell's Americas Support Center, Novell support partners were recognized for demonstrating continuing excellence providing technical support to Novell customers. Partners were evaluated on their dedication to customer satisfaction, level of expertise and training of engineers, demonstrated self-sufficiency in delivering superior support to Novell customers, and commitment to selling and supporting Novell Net business solutions.

Recipients of support awards are:

• Compaq Computer Corporation of Houston
• Data Technique, Inc. of Pittsburg, Kan.
• Denmac of Northbrook, Ill.
• Goliath, Midwest division of IIS
• IKON Office Solutions/Southeast of Columbia, S.C.
• IT Systems Group of Farmingdale, N.Y.
• RDA Enterprises of New York
• Strategic Network Consulting of Houston
• SunTel Services, Inc. of Rochester Hills, Mich.
• Tenet Computer Group of Toronto
• The Harding Group, Inc. of Arlington, Texas

Alex Salehi, vice president of Consulting - North America for Novell, said Novell's consulting partners were honored for their commitment to excellence and exceeding expectations delivering solutions to mutual customers.

Consulting award recipients are:

• Dynamic Networking Solutions (DNS) of Benicia, Calif.
• Goliath, Midwest division of IIS
• IKON Office Solutions/Southeast of Columbia, S.C.
• SunTel Services, Inc. of Rochester Hills, Mich.

For information about Novell Technical Services and Novell Consulting, see http://support.novell.com and http://www.novell.com/consulting. For information about Novell partnering opportunities, visit http://www.novell.com/partners.

Press contacts:
Kevan Barney
Novell, Inc.
Phone: (801) 861-2931
E-mail: kbarney@novell.com