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| News Brief |
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| Mesaba Airlines Chooses Novell over Microsoft to Keep Business Up and Running | ||||
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PROVO, Utah — Aug. 7, 2002 — When you’re the nation’s fourth-largest regional airline serving more than 5 million passengers a year, having the network go down is not an option. Because resulting flight delays and cancellations can cost millions of dollars, Mesaba Airlines chose Novell technology over Microsoft, allowing it to achieve zero downtime while managing more systems with fewer servers. Mesaba Airlines is a Northwest Airlines affiliate with three major hubs providing service to 98 cities throughout the United States and Canada. With servers located in each hub, Mesaba Airlines needed an integrated and secure network, a disaster recovery solution, and centralized network and desktop management. Mesaba Airlines worked with Novell Consulting to implement a business solution including NetWare 6 and Novell Cluster Services, Novell eDirectory, and Novell ZENworks for Desktops. “We were sold on Novell Cluster Services from the very beginning,” said Scott Ficek, Mesaba Airlines director of Information Technologies. “We see the power and reliability of Novell solutions and have continually chosen them over Microsoft. Novell consultants provided step-by-step validation throughout the entire process and ensured all aspects of the offering were successfully implemented.” Novell’s clustering capabilities let individual network servers work together, making Mesaba Airlines’ network more efficient and secure. For example, if a server encounters a glitch while handling systems like flight dispatch information or airplane tracking, other servers in the cluster automatically take over, guaranteeing uninterrupted system operation and reliable access to essential applications and data. “Since implementation, we have saved a significant amount of time and money while improving employee efficiency and, most important, customer service and satisfaction,” Ficek said. “We sleep much better knowing that our resources are always available and secure with Novell.” Press contacts: |
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