Initially, the Windows Monitor Agent server console lists all monitored GroupWise agents, along with their statuses.
NOTE:On Windows, agents and agent groups are displayed at the Monitor Agent server console. On Linux, agent groups are displayed only at the Monitor Web console.
Figure 61-1 Windows Monitor Agent Console with the Monitored GroupWise Agents Displayed
After you create agent groups, as described in Section 59.2, Creating and Managing Agent Groups, the agents in each group are displayed when you select a group.
Figure 61-2 Windows Monitor Agent Console
You can display many types of monitoring information at the Windows Monitor Agent server console.
After you have separated your agents into groups, you can still view all agents in your GroupWise system in a single list.
At the Windows Monitor Agent server console:
Right-click the root agent group, then click
.You can use the
feature on any group that contains nested subgroups.In a single agent group or in a group with subgroups shown, you can filter the list to show only those agents whose status is not Normal.
At the Windows Monitor Agent server console:
Click
.or
On Linux, at the Monitor Agent Web console, click .
Only problem agents are now displayed. If you leave the Monitor Agent with only problem agents displayed, many groups might appear empty because all agents have a status of
.To view all monitored agents again, click
.or
On Linux, at the Monitor Agent Web console, click .
An active agent server console displays on each server where a GroupWise agent is running. You can display a similar agent server console from the Windows Monitor Agent server console.
NOTE:This feature is not available on Linux.
Right-click an agent, then click
.You cannot control the agent from the Monitor Agent like you can at the actual agent server console, but you can gather status information about the monitored agent.
An agent Web console can be displayed anywhere you have access to a Web browser and the Internet. You can launch an agent Web console from the Windows Monitor Agent server console.
Right-click an agent, then click
.or
On Linux, at the Monitor Agent Web console, click the domain or post office link.
For information about the agent Web consoles, see the GroupWise agent documentation:
By default, the Monitor Agent polls the monitored agents every five minutes. You can change the default poll cycle, as described in Section 59.4, Configuring Polling of Monitored Agents. The time remaining until the next poll cycle is displayed in the lower left corner of the Monitor Agent server console.
You can also manually poll monitored agents:
To poll all agents, click
.To poll a specific agent, right-click the agent, then click
.To stop polling a specific agent (for example, because the server it runs on is awaiting repairs), right-click the agent, then click
You can specify a time interval for the agent to be suspended, after which polling resumes automatically. By suspending polling, you prevent repeat notifications for a problem that is already being addressed.The suspended agent’s status is listed as
, accompanied by the same icon used for the Unknown status .To restart regular polling of an agent for which polling was suspended, right-click the agent, then click
.