As you plan how to update GroupWise WebAccess, you need to consider both the WebAccess Agent and the WebAccess Application on the Web server.
For a list of new features in GroupWise 7 WebAccess, see Section 12.0, What’s New in GroupWise 7.
For WebAccess update instructions, see Section 14.0, Preparing Your GroupWise System for Update.
The GroupWise 7 WebAccess Agent cannot access earlier (pre-GroupWise 7) domains and post offices. In addition, WebAccess Agents older than version GroupWise 5.5 Enhancement Pack SP3 cannot access GroupWise 7 domains and post offices.
Therefore, to continue to provide WebAccess service to users while you are updating your system, you need to:
Update the WebAccess Agent at the same time you update its domain and post offices. This keeps the WebAccess Agent version synchronized with the domain and post office version.
If you have multiple domains or post offices that will be updated over a long period of time, install the GroupWise 7 WebAccess Agent in a GroupWise 7 domain to service users on GroupWise 7 post offices. Keep your current WebAccess Agent, installed in a GroupWise domain that supports it, to service users on post offices where earlier GroupWise versions are still running.
The GroupWise WebAccess Agent can communicate with the GroupWise 5.5 or newer WebAccess Applications on your Web server. If you have GroupWise 5.5 or later, you can update your WebAccess Agent independent of the WebAccess components on the Web server.
The GroupWise 7 WebAccess Agent cannot communicate with pre-5.5 Web server components. In this case, you need to update the WebAccess Application on your Web server at the same time you update the WebAccess Agent.