The
action allows you to specify which process requests with a delegate assignment you are unavailable to work on during a particular time period. During the time period when you are unavailable for a particular request, the user delegated to act on that request can work on it.If you prefer not to specify your availability for each process request definition individually, you can use the
action to establish global settings pertaining to delegation.HINT:Before using the
action, you need to have at least one delegate assignment to work on. You need to have a Provisioning Administrator (or a Provisioning Manager or Team Manager) create delegate assignments for you.Click in the group of actions.
The User Application displays the Edit Availability page. If you do not have any existing availability settings, the display list is empty:
If no delegates have been assigned for you, the User Application displays a message indicating that you cannot change your status on the Edit Availability page.
If you have one or more availability settings, the display list shows these settings:
To see details about a particular process associated with an availability assignment, click the name of the process.
The page then displays a pop-up window that provides information about the delegate assignment:
This information is particularly helpful in situations where the same process name appears more than once in the availability settings list.
Specify your status by selecting one of the following options in the
drop-down list:
Status |
Description |
---|---|
|
This is the default status. It indicates that you are globally available. When this status is in effect, requests assigned to you are not delegated, even if you have assigned delegates. The status overrides other settings. If you change the status to one of the other settings, and then change it back to , any settings previously defined are removed. |
|
Specifies that you are globally unavailable for any request definitions currently in the system. Choosing the status indicates that you are unavailable for each existing delegate assignment and changes the current status to . Assignments are effective immediately until the delegate assignment expires. This setting does not affect availability for new assignments created after this point. |
|
Specifies that you are not available for certain process request definitions. During the time period when you are unavailable for a particular request, the user delegated to act on that request can work on it. The option takes you to the Edit Availability page. It is the same action as clicking the button. |
To create a new availability setting, click
(or select in the drop-down list).To edit an existing setting, click
next to the setting you want to modify:The User Application displays a set of controls that allow you to specify the time period for which you are unavailable and select the requests to which this setting applies.
The list of process requests displayed includes only those that have a delegate assignment.
Specify the time period during which you will be unavailable:
Specify when the time period begins by typing the start date and time in the
box, or by clicking the calendar button and selecting the date and time.Specify when the time period ends by clicking one of the following:
Button |
Description |
---|---|
|
Lets you specify the time period in weeks, days, or hours. |
|
Lets you specify the end date and time. You can type the date and time, or click the calendar button and select the date and time from the calendar. |
|
Indicates that this unavailability setting does not expire. |
The end date you specify must be within the time period allowed by the delegate assignment. For example, if the delegate assignment expires on October 31, 2009, you cannot specify an expiration date of November 15, 2009 for the availability setting. If you specify an expiration date of November 15, 2009, it is automatically adjusted when it is submitted to expire on October 31, 2009.
Specify whether you want to send e-mail notifications to other users by filling in these fields:
Field |
Description |
---|---|
|
Indicates whether you want to send an e-mail message to notify one or more users of this availability assignment. |
|
Specifies which users should receive e-mail notifications: Selective: Allows you to send e-mail notifications to any users you select. |
Select one or more process requests in the
list, and click .On this page, you select the types of requests not to accept during the time you are unavailable. This has the effect of delegating these requests to other users.
Each process request you add is included in the
list.To indicate that this availability setting applies to all request types, click
instead of selecting the request types individually.The
check box is only available when the type of request for the delegate assignment is set to .To remove a request from the list, click
.Click
to commit your changes.To delete an existing availability setting:
Click
next to the setting: