The Device Sync Agent does not start
Possible Cause:
The GroupWise Sync Agent is not running.
Action:
Start the GroupWise Sync Agent.
Possible Cause:
The Mobility Service is not running.
Possible Cause:
An application on the Mobility server is using ports 80 and 443. These ports need to be available for use by the Device Sync Agent for communicating with mobile devices.
Action:
Stop and disable the other application that is using ports 80 and 443 on the Mobility server.