4.6 Working With the Filr Desktop Console
Review the following sections for working with the Filr Desktop Console:
4.6.1 Changing Your Filr Account Information
When you first configure the Filr desktop application, you specify your account information and Filr server information. You can change the information at any time after the initial configuration:
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Right-click the icon
in the notification area, then click .
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In the Desktop Console, Click .
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Specify the following information:
Username: Specify the Filr user name that you use to log in to the Filr site.
Password: Specify the Filr password that you use to log in to the Filr site.
Remember password: Select this option to have the Filr desktop application remember your password. (This option can be disabled by your Filr administrator.)
Server URL: Specify the URL for the Filr site where you want to synchronize files to your computer. For example, https://Filr.mycompany.com.
-
Click .
4.6.2 Understanding and Viewing Your Data Quota
Data quotas can be enabled by your Filr administrator in order to limit the amount of data that is stored on the Filr site.
If data quotas have been enabled on your Filr site, ensure that you understand what counts toward your data quotas, the different kinds of data quotas that exist, and how you can view the current data usage, so you can know when you are approaching the allotted data quota. If you meet your allotted quota, Filr enables you to purge files and attachments that you have previously deleted.
Understanding Data Quotas
Data quotas limit the amount of data individual users can add to the Filr site. Files that are located in Net Folders (including your Home directory) do not count toward your data quota.
Viewing Your Data Quota
Data quotas might or might not be in use on your Filr site. If you are unable to view your data quotas as described in this section, your Filr administrator has not yet restricted the amount of data that can be added to the Filr site.
You can view your data quota directly from the desktop application:
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Right-click the icon
in the notification area, then click .
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In the Desktop Console, Click .
Your data quota is displayed with the amount that you have currently used. The max file size is also displayed; this is the largest size of file that you are allowed to upload to the Filr site.
For more information, see Managing Your Data Quota
in the Filr 3.4: User Access Guide.
4.6.3 Understanding and Resolving Synchronization Issues
Most synchronization issues can be resolved through the Pending Actions section of the Filr Console. If issues require further investigation, you can check the desktop logs.
Understanding Pending Actions
You might encounter any of the following synchronization issues, indicated by one of the following icons:
: There is an upload error.
: There is an upload warning.
: There is a download error.
: There is a download warning.
: There are upload and download errors.
: There are upload and download warnings.
: The client has not yet attempted to upload or download the file.
If you are unsure why a document is not downloading or uploading, view the recent activity, as described in Viewing Recent Activity.
4.6.4 Viewing Recent Activity
You can view activity that has recently taken place in the Filr desktop application. For example, you can see the date and time that Filr folders were synchronized, which files were modified, and information about any synchronization issues you might be experiencing.
To view recent activity:
-
Right-click the icon
in the notification area, then click .
-
Click .
4.6.5 Viewing System Alerts
The Filr desktop application might need to make you aware of various alerts, such as new software updates, expired passwords, server downtime, and so forth.
When system alerts are available, this information icon 
flashes over the icon .
To view system alerts:
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Right-click the icon
in the notification area, then click .
-
Click .