One or more items can be restored to the user's mailbox. There are two modes for restoring items: Restore mode and Access mode.
Restore Mode uses GroupWise's restore area to allow the user to use the GroupWise client to restore their items.
Access Mode has the Client access the Reload POA directly where the item(s) can be archived and then unarchived once attached to the production GroupWise server.
Restore mode uses GroupWise's restore area to allow the user to use the GroupWise client to restore their items.
Load a backup on the Reload server from a time period where the item existed
On the user's workstation open the GroupWise client
Select "File | Open Backup". This will show the items on the Reload POA and not available on the production GroupWise server
Select the item(s) to be restored
Right-click and select "Restore"
Access mode has the Client access the Reload POA directly where the item(s) can be archived and then unarchived once attached to the production GroupWise server.
Personal archives must be enabled in GroupWise Administration.
If needed, enable the access mode POA in Reload Web Administration Console | <Profile> | Configure | User Access to Backups
Load a backup on the Reload server from a time period where the item existed
The address the client must connect to can be found in the Reload Web Administration Console | <Profile> | Backups tab | GroupWise Client Access to Reload Backups
An archive directory must be set in GroupWise Client | Tools | Options | Environment | File Locations | Archive Directory
Open the GroupWise client and connect to the POA on the Reload server
Right-click on the item and select "Archive"
Exit GroupWise Client
Reopen the GroupWise Client and connect to the POA on the Production GroupWise server
Select "File | Open Archive"
Right-click on the item and disable "Archive"
Select "File" and disable "Open Archive"
The item will appear in the mailbox