GroupWise provides three different ways to run the GroupWise client: Online mode, Caching mode, and Remote mode.
Most GroupWise features are available in all three GroupWise modes, with a few exceptions:
Subscribing to other users’ notifications is not available in Caching mode.
Subscribing to other users’ notifications and Proxy are not available in Remote mode.
When users use Online mode, they are connected to their post office on the network. The user’s mailbox displays the messages and information stored in the network mailbox, which is called the Online mailbox. Online mode is connected to the Online mailbox continuously. In Online mode, if the POA shuts down or users lose network connection, they temporarily lose the connection to their mailboxes.
Users should use this mode if they do not have a lot of network traffic, or if they use several different workstations and do not want to download a local mailbox to each one.
Caching mode stores a copy of a user’s Online mailbox, including messages and other information, on the user’s local drive. This allows GroupWise to be used whether or not the network or POA is available. Because the user is not connected to the network all the time, this mode cuts down on network traffic and has the best performance. A connection is made automatically to retrieve and send new messages. All updates are performed in the background, so that GroupWise work is not interrupted.
Users should use this mode if they have enough disk space on the local drive to store the Caching mailbox. If users run Caching mode and Remote mode on the same computer, the same local mailbox can be used to minimize disk space usage.
By backing up their Caching mailboxes, users can protect items that might be deleted if the system is set up to automatically clean up items, or if the GroupWise administrator runs an Expire and Reduce.
Several users can set up their Caching mailboxes on a single shared computer.
The default location for a Caching mailbox varies by client platform:
|
Windows 8: |
c:\Users\user_name\AppData\Roaming\Novell\GroupWise |
|
Windows 7: |
c:\Users\user_name\AppData\Roaming\Novell\GroupWise |
|
Windows XP: |
c:\Documents and Settings\user_name\Local Settings\
Application Data\Novell\GroupWise |
As a GroupWise administrator, you have some control over what modes GroupWise client users choose to use and how Caching mode worked:
As the GroupWise administrator, you can allow or disallow the use of Caching mode on a domain, post office, or user basis.
In the GroupWise Administration Console, browse to and click the name of the post office.
Click Client Options.
Click the Environment tab, and then click Client Access.
Select Allow Use of “Caching” Mode.
(Optional) Select Force “Caching” mode after: x days. For more information about forcing caching mode, see Forcing Caching Mode.
You can force Caching mode for an entire domain, for specific post offices, or for individual users as necessary to save disk space on the Post Office.
When you force caching mode, users’ Caching mailboxes are initially identical with their Online mailboxes. However, as you employ disk space management processes in the post office and reduce the size of users’ Online mailboxes, more and more of the users’ mailbox items exist only in their Caching mailboxes.
IMPORTANT:If you force Caching mode and then restrict Online mailbox size so that users have items in their Caching mailboxes that are no longer available online, you need to ensure that users understand about doing backups. See Backing Up Email
in the GroupWise 18 Client User Guide.
You can also force the Online and Caching mailboxes to be identical, follow the steps in Synchronizing Caching and Online Mailboxes.
To force Caching mode:
In the GroupWise Administration Console, browse to and click the name of a domain, post office, or user.
Click Client Options.
On the Environment tab, click Client Access.
In the Client Login Mode box, select Force Use of Caching Mode after x days. This will give users a grace time before they have to have their Caching mailbox setup.
Click OK to save the Caching mode setting.
If you are helping existing users, who might have sizeable mailboxes, to start using Caching mode exclusively, you can configure the POA to respond efficiently when multiple users need to download their entire mailboxes for the first time. See Supporting Forced Mailbox Caching for setup instructions.
If you want users’ Caching mailboxes to be completely in sync with their Online mailboxes, you can enable all the following settings in the GroupWise Administration Console on the domain, post office, or user:
Force synchronization of cleanup options to caching in Client Options > Environment > Cleanup.
Perform maintenance purges on caching in Client Options > Environment > Cleanup.
Limits apply to cache in Client Options > Send > Disk Space Management.
IMPORTANT:If any of these options are not selected, the Caching mailbox will eventually desynchronize from the Online mailbox.
When users prime their Caching mailboxes, they receive a copy of the GroupWise Address Book. After the initial priming of the Caching mailbox, users can re-download the GroupWise Address Book and their personal address books in Caching mode by clicking View > Retrieve System Address Book or View > Retrieve Personal Address Book in the GroupWise Address Book. Address books can also be re-downloaded in Caching mode when users click Tools > Retrieve Entire Mailbox.
Users can also specify to download the GroupWise Address Book (and any rules they have created) on a regular basis.
In Remote or Caching mode, click Accounts > Account Options.
Select the GroupWise account, and then click Properties > Advanced.
Select Refresh Address Books and Rules Every __ Days. By default this is set to 0 days, but it can be changed.
If you configure the POA to generate the GroupWise Address Book regularly, Caching mode users always have a current copy to download.
In the GroupWise Administration Console, browse to and click the POA.
Click the Maintenance tab, and then locate the Generate Address Book for Remote section and ensure it is enabled.
You can choose the time when you want the generation to take place.
If you want to generate the GroupWise Address Book for download more than once a day, you can delete the existing wprof50.db file from the \wpcsout\ofs subdirectory of each post office. A new downloadable GroupWise Address Book is generated automatically for users on each post office.
Remote mode is familiar to GroupWise users who use Hit the Road. Similar to Caching mode, a copy of the Online mailbox, or the portion of the mailbox that users specify, is stored on the local drive. Users can periodically retrieve and send messages with the type of connection they specify (modem, network, or TCP/IP). Users can restrict what is retrieved, such as only new messages or only message subject lines.
As a GroupWise administrator, you can allow or disallow the use of Remote mode for client users.
In the GroupWise Administration Console, browse to and click the name of the post office.
Click Client Options.
Click the Environment tab, and then click Client Access.
Select or deselect Allow Use of Remote Mode.
The following topics explain the capabilities users have when they are allowed to use Remote mode.
Users can use Hit the Road on the Tools menu (or the startup option from Online mode to Remote mode) to create, set up, or update the Remote mailbox. A copy of the mailbox is created on the user’s local drive, and any current connections are detected and set up. If users have already used Caching mode, the local mailbox has already been created. Users can also use Hit the Road to create setup files on a removable storage device (for example, a flash drive) to set up their Remote mailbox on a computer that is not connected to the network. Several users can set up their Remote mailboxes on a single shared computer.
Hit the Road creates a TCP/IP connection to the Online mailbox. GroupWise can then use this connection to connect to the GroupWise system when running in Remote mode. For example, a network connection lets users of docked laptops run GroupWise in Remote mode and connect to the GroupWise system through the network connection rather than a modem connection.
To use Hit the Road:
In the GroupWise client, click Tools > Hit the Road.
Follow the prompts to create the Remote mailbox on the computer or on a removable storage device.
If Hit the Road created the user’s Remote mailbox on a removable storage device, the user needs to install the Remote mailbox on the computer that will be running in Remote mode.
Insert the removable storage device containing the Remote mailbox into the computer.
Run setup.exe on the removable storage device.
Follow the prompts. The Setup program creates a Remote mailbox and copies the required files to the computer’s hard drive.
Users can change the way Remote mode is set up, including the connection, time zone, signature, and so on, by using Account Options on the Accounts menu. Remote is listed as an account.
By default, if an item is deleted from the Remote mailbox, the item is deleted from the Online mailbox the next time a connection is made. Deletion options in Remote Properties can be changed so that an item deleted from the Remote mailbox stays in the Online mailbox or vice versa.
These sections explain how to set-up Remote Mode connections.
While running in Remote mode, GroupWise can connect to the user’s Online mailbox using a network connection. A network connection is useful for laptop users connecting to the network through a docking station, or for remote users connecting through a modem using remote node software.
To create a network connection:
In the GroupWise client, log in or change to Remote mode.
Click Accounts > Send/Retrieve > GroupWise Options.
Click Network > OK.
Type a descriptive name for the network connection in the Connection Name box.
Type the path to any post office directory in the master GroupWise system.
Users can connect to their own post offices or to any post office in the master GroupWise system to access their Online mailboxes.
Click a disconnect method:
|
Method |
Description |
|---|---|
|
When All Updates Are Received |
Disconnects after requests are sent and after all responses to the requests are received (or disconnects automatically when the time allowed by the gateway has expired). |
|
Do Not Wait for Responses |
Disconnects immediately after requests are sent and pending responses are received. Pending responses are responses to other requests that are waiting to be downloaded to you. |
|
Manually |
Lets you manually control when to disconnect (or disconnects automatically when the time allowed by the gateway has expired). |
Click OK.
Select the connection you want, and then click Select.
Select the location you are connecting from in the Connecting From box. If none are listed, use the Default Location option.
If you need to create a new location, click the Connect From button. This is useful for laptop users who are calling into the GroupWise system from different geographic locations.
Click OK, and then click Close.
A TCP/IP connection enables GroupWise, while running in Remote mode, to connect to the GroupWise system through a network connection using TCP/IP. A TCP/IP connection can be made through a network connection, such as a laptop connecting to the network through its docking station, or through a modem using remote node software.
To create a TCP/IP connection:
In the client, log in or change to Remote mode.
Click Accounts > Account Options, and then double-click the Remote account.
Click Connection > Connect To > New > TCP/IP > OK.
Type a descriptive name for the TCP/IP connection.
Type the IP address or the DNS name.
Type the IP port for this address.
Click a disconnect method:
|
Method |
Description |
|---|---|
|
When All Updates Are Received |
Disconnects after requests are sent and after all responses to the requests are received (or disconnects automatically when the time allowed by the gateway has expired). |
|
Do Not Wait for Responses |
Disconnects immediately after requests are sent and pending responses are received. Pending responses are responses to other requests that are waiting to be downloaded to you. |
|
Manually |
Lets you manually control when to disconnect (or disconnects automatically when the time allowed by the gateway has expired). |
Click OK.
Select the connection you want, and then click Select.
Select the location you are connecting from in the Connecting From box. If none are listed, use the Default Location option.
If you need to create a new location, click the Connect From button. This is useful for laptop users who are calling into the GroupWise system from different geographic locations.
Click OK, and then click Close.