14.0 GroupWise Administrator Snap-In to ConsoleOne Error Messages

NOTE:This guide does not include a comprehensive list of all possible GroupWise Administrator error messages. It lists error messages for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved.

0001 Cannot load resource

Source: GroupWise Administrator; general snap-in.
Explanation: Unable to load resource DLL.
Possible Cause: Invalid NWLANGUAGE environment specification.
Action: Make sure the Novell client is set up properly on the workstation where you are running ConsoleOne.

0002 Schema not properly defined

Source: GroupWise Administrator; general snap-in.
Explanation: Schema error. The GroupWise schema extensions are not present.
Possible Cause: When you install GroupWise, the tree you are currently logged in to is extended. After installation, you run ConsoleOne and change to a tree that has not been extended.
Action: Log in to the tree you want extended, then rerun the installation to extend the schema on the second tree. See Setting Up a Basic GroupWise System in theGroupWise 2012 Installation Guide.
Possible Cause: GroupWise installation did not complete successfully.
Action: Run Install from the root directory of the GroupWise Administrator CD. See Setting Up a Basic GroupWise System in theGroupWise 2012 Installation Guide.

0003 Required DLL has incorrect version

Source: GroupWise Administrator; general snap-in.
Explanation: DLL version mismatch.
Possible Cause: An improper update of the GroupWise Administrator snap-in might have been loaded from Novell Support.
Action: Rerun GroupWise Install or acquire the latest GroupWise Administrator snap-in from Novell Support Novell Support.

0004 Required DLL missing

Source: GroupWise Administrator; general snap-in.
Explanation: One of the GroupWise Administrator snap-in DLL programs is missing.
Possible Cause: You are attempting to run ConsoleOne on a workstation that does not have GroupWise Administrator snap-in installed.
Action: Run ConsoleOne on a workstation where the GroupWise Administrator snap-in has already been installed.

0005 Cannot read required information from NDS

Source: GroupWise Administrator; general snap-in.
Explanation: GroupWise is unable to read necessary information from eDirectory (the current product name of Novell Directory Services).
Possible Cause: You have insufficient rights to read this information.
Action: Make sure you have sufficient rights to administer the objects in this GroupWise domain. If you have not been assigned sufficient rights, contact the system administrator.

0006 GroupWise object missing required information

Source: GroupWise Administrator; general snap-in.
Explanation: Invalid object state. The information for the eDirectory object is in an inconsistent state for GroupWise to use.
Action: Fill in the missing information by grafting the objects. For information about grafting, see GW / eDirectory Association in System in the GroupWise 2012 Administration Guide.

0007 Cannot read required information from GroupWise database

Source: GroupWise Administrator; general snap-in.
Explanation: Unable to read the required information from the GroupWise database.
Possible Cause: Replication is in progress and has encountered inconsistent data.
Action: Make sure there are no pending operations. See Pending Operations in System in the GroupWise 2012 Administration Guide. Then rebuild the database. See Rebuilding Domain or Post Office Databases in Databases in the GroupWise 2012 Administration Guide.

0008 Cannot delete subordinate objects

Source: GroupWise Administrator; general snap-in.
Explanation: Error deleting subordinate objects.
Possible Cause: You do not have rights to delete the subordinate objects.
Action: Make sure you have access and delete rights to the objects you are attempting to delete.

0009 Cannot obtain UNC path

Source: GroupWise Administrator; general snap-in.
Explanation: UNC path not available.
Action: Make sure you are logged in to the appropriate network and you have rights to the location.

0013 Out of memory

Source: GroupWise Administrator; database management.
Explanation: Out of memory error.
Action: Free up memory, then try the operation again.

0019 Cannot map local drive to network resource

Source: GroupWise Administrator; connection ID.
Explanation: GroupWise is unable to map a local drive to the network resource.
Action: Make sure the UNC specification is correct, that you have drives available to map, and that you have access to the network resource requested.

001D Cannot add non-GroupWise account to library membership

Source: GroupWise Administrator; document management.
Explanation: You cannot grant library membership to a user that does not have a GroupWise account.
Action: Add the user to GroupWise. See Creating GroupWise Accounts in Users in the GroupWise 2012 Administration Guide.

0021 Gateway setup file not found

Source: GroupWise Administrator; gateway setup.
Explanation: A file required to run the gateway-specific setup was missing.
Possible Cause: The gateway installation was incomplete.
Action: Reinstall the gateway. For a list of gateways, see the GroupWise Gateways Documentation Web site.

0022 Cannot assign non-GroupWise user as administrator

Source: GroupWise Administrator; gateway setup.
Explanation: The gateway administrator must be either a GroupWise user or a GroupWise distribution list.
Action: Select a valid GroupWise user or distribution list as the gateway administrator. For a list of gateways, see the GroupWise Gateways Documentation Web site.

002D Pending move

Source: GroupWise Administrator; association.
Explanation: The record has been moved; however, GroupWise replication is still in progress. The record cannot be modified at this time.
Action: Wait for replication to complete, then retry the record modification. See Pending Operations in System in the GroupWise 2012 Administration Guide.

002E Pending delete

Source: GroupWise Administrator; association.
Explanation: The record has been moved; however, GroupWise replication is still in progress. The record cannot be deleted at this time.
Action: Wait for the replication to complete, then retry the operation. See Pending Operations in System in the GroupWise 2012 Administration Guide.

0031 Cannot delete post office that owns GroupWise objects

Source: GroupWise Administrator; delete visitor.
Explanation: You cannot delete this post office until all subordinate objects have been moved or deleted.
Possible Cause: The post office still owns one or more Agent objects.
Action: Delete any Agent objects using ConsoleOne.
Possible Cause: The post office still has users, resources, distribution lists, libraries, or library storage areas assigned to it.
Action: Move or delete each subordinate object in the post office. See Deleting a Post Office in Post Offices in the GroupWise 2012 Administration Guide.

0032 Cannot delete domain that owns GroupWise objects

Source: GroupWise Administrator; delete visitor.
Explanation: You cannot delete this domain until all subordinate objects have been moved or deleted.
Possible Cause: The domain still owns one or more Agent objects.
Action: Delete any Agent objects.
Possible Cause: The domain still has post offices assigned to it.
Action: Move or delete the post offices. See Deleting a Post Office in Post Offices and Deleting a Domain in Domains in the GroupWise 2012 Administration Guide.

0033 Cannot delete post office that owns GroupWise objects

Source: GroupWise Administrator; delete visitor.
Explanation: Cannot delete post office because it still has subordinate GroupWise objects.
Possible Cause: The post office still owns one or more agent objects.
Action: Delete any agent objects from the browser window.
Possible Cause: The post office still has users, resources, distribution lists, libraries, or library storage areas assigned to it.
Action: Move or delete each subordinate object in the post office, then delete the post office. See Deleting a Post Office in Post Offices in the GroupWise 2012 Administration Guide.

0035 Cannot read GroupWise information for object

Source: GroupWise Administrator; association.
Explanation: Record not read.
Possible Cause: GroupWise replication is still in progress and the data has become inconsistent.
Action: Wait for the replication to complete, then rebuild the database. See Rebuilding Domain or Post Office Databases in Databases in the GroupWise 2012 Administration Guide.

0036 Cannot access object in different GroupWise system

Source: GroupWise Administrator; association.
Possible Cause: You are accessing an object in eDirectory that belongs to a different GroupWise system than the one you are connected to.
Action: Connect to the appropriate GroupWise system. See Connecting to a Domain in Domains in the GroupWise 2012 Administration Guide.

0038 Owning object (domain/post office) not found in NDS

Source: GroupWise Administrator; association.
Explanation: Object does not exist in eDirectory (the current product name of Novell Directory Services).
Possible Cause: An invalid distinguished name (DN) was entered for the domain or post office that owns this object.
Action: Enter a valid distinguished name.

0039 Invalid UNC path

Source: GroupWise Administrator; UNC path validator.
Explanation: The UNC path entered does not specify a valid network resource.
Action: Enter a correct UNC path.

0041 Cannot authenticate

Source: GroupWise Administrator; eDirectory operation.
Explanation: The Novell login DLL file was not found. GroupWise was unable to authenticate.
Possible Cause: Your Novell client installation was incomplete.
Action: Reinstall the Novell client.

0042 Cannot authenticate to requested tree

Source: GroupWise Administrator; eDirectory operation.
Explanation: GroupWise was unable to authenticate to the requested tree.
Action: Make sure you have proper rights. Contact the system administrator.

0045 Domain database not found

Source: GroupWise Administrator; class definition.
Explanation: You are not currently connected to a GroupWise domain database (wpdomain.db). The requested operation cannot be completed.
Action: Connect to an existing GroupWise domain. See Connecting to a Domain in Domains in the GroupWise 2012 Administration Guide.

0049 Cannot move user from 6.x post office to 4.x post office

Source: GroupWise Administrator; 6. x to 4. x move.
Explanation: GroupWise does not support moving users from a GroupWise 6. x, 7, or 8 post office to a GroupWise 4. x post office.
Action: You might want to consider migrating your 4.1 system to GroupWise 8.

0053 Parent domain database not found

Source: GroupWise Administrator; visitor base.
Explanation: GroupWise was unable to locate the domain database (wpdomain.db) for the requested action. The network resource is unavailable.
Action: Retry the operation.

0054 Invalid drive specification

Source: GroupWise Administrator; visitor base.
Explanation: GroupWise is unable to determine a local path from the drive specification.
Action: Enter a valid path.

0056 Non-networked drive

Source: GroupWise Administrator; visitor base.
Explanation: You are attempting to create a GroupWise domain or post office on a non-networked location that might become unavailable.
Action: You should create domains and post offices where network users will have permanent access to them.

0057 Cannot create another agent of this type in this context

Source: GroupWise Administrator; visitor base.
Explanation: Agents are limited based on context. For example, only one MTA per domain can exist. The maximum number of this agent type already exist in this context.
Action: You cannot create another agent of this type in the selected context.

0059 Cannot create another GroupWise object

Source: GroupWise Administrator; visitor base.
Explanation: You are running a limited evaluation version of GroupWise. This GroupWise system is limited to one domain and two post offices, with a maximum of three users on each post office.
Action: You can upgrade this evaluation software by purchasing and installing the shipping version of GroupWise.

0065 Cannot open domain database

Source: GroupWise Administrator; system-wide operations.
Explanation: The domain database (wpdomain.db) from which GroupWise Administrator is reading information has become unavailable. The original database will continue to be used until ConsoleOne is restarted.
Possible Cause: The server where the domain database is located has gone down so the drive mapping is no longer valid.
Action: Check the status of the server.
Possible Cause: The domain database is damaged.
Action: Check and, if necessary, repair the domain database. See Maintaining Domain and Post Office Databases in Databases in the GroupWise 2012 Administration Guide.

0069 Outbound MTA platform undefined

Source: GroupWise Administrator; link tool.
Explanation: Information in the Link Configuration Tool is displayed based on the domain’s MTA platform.
Possible Cause: MTA settings error. The default outbound MTA platform is Linux.
Action: Set the outbound MTA platform to the appropriate platform type. See Configuring the MTA in Message Transfer Agent in the GroupWise 2012 Administration Guide.

00A2 Cannot set rights on software distribution directory

Source: GroupWise Administrator; automatic rights.
Explanation: GroupWise Administrator could not automatically set the correct rights to the software distribution directory.
Possible Cause: The software distribution directory is located on a server located in a different tree from the post office.
Action: Create a software distribution directory in the same tree as the post office. See Creating a Software Distribution Directory in System in the GroupWise 2012 Administration Guide.

0102 Password incorrect

Source: GroupWise Administrator; temporary password.
Explanation: Passwords do not match.
Action: Enter the correct password.