37.3 Using POA Log Files

Error messages and other information about POA functioning are written to log files as well as displaying on the POA server console. Log files can provide a wealth of information for resolving problems with POA functioning or message flow. This section covers the following subjects to help you get the most from POA log files:

37.3.1 Configuring POA Log Settings and Switches

The following aspects of logging are configurable:

You can configure the log settings in the following ways:

37.3.2 Viewing POA Log Files

You can view the contents of the POA log file from the POA server console and Web console. See the following tasks presented in Section 37.1.1, Monitoring the POA from the POA Server Console:

37.3.3 Interpreting POA Log File Information

On startup, the POA records the POA settings currently in effect. Thereafter, it logs events that take place, including errors. To look up error messages that appear in POA log files, see Post Office Agent Error Messages in GroupWise 8 Troubleshooting 3: Message Flow and Directory Structure.

Because the POA consists of multiple threads, you might find it useful to retrieve the log file into an editor and sort it on the thread ID that follows the date and time information. Sorting groups all messages together for the same POA thread. You can also use the search capability of the POA Web console to gather information about a specific POA thread. See Viewing and Searching POA Log Files.