Viewing Diagnostic Information for a Managed Workstation

You can view diagnostic information that will help you analyze problems at the managed workstation. For more information, see Understanding Remote Diagnostics.

To view Diagnostic information:

  1. Right-click the managed workstation from the management console.

  2. Click Actions > Diagnostics.

    1. To view the Windows Memory window, expand Diagnostics folder > Operating System folder > Memory folder > click Windows Memory.

      For more information, see Windows Memory Information.

    2. To view the Environment window, expand Diagnostics folder > Operating System folder > click Environment.

      For more information, see Environment Information.

    3. To view the Event Log window, expand Diagnostics folder > Operating System folder > click Event Log > Security, System, or Application.

      Click an event row in the Event Log table to view a description of the event.

      For more information, see Event Log Information.

    4. To view the Device Drivers window, expand Diagnostics folder > Operating System folder > click Device Drivers.

      For more informatin, see Device Drivers Information.

    5. To view the Services window, expand Diagnostics folder > Operating System folder > click Services.

      For more information, see Services Information.

    6. To view the WIN32 Processes window, expand Diagnostics folder > Operating System folder > click WIN32 Processes.

      For more information, see WIN32 Processes Information.

    7. To view the WIN32 Modules window, expand Diagnostics folder > Operating System folder > click WIN32 Processes.

      Double-click a row entry to view the associated WIN32 Modules.

      For more information, see WIN32 Modules Information.

    8. To view the NetWare Connections window, expand Diagnostics folder > Network folder > click NetWare Connections.

      For more information, see NetWare Connections Information.

    9. To view the Network Protocols window, expand Diagnostics folder > Network folder > click Network Protocols.

      For more information, see Network Protocols Information.

    10. To view the Name Space Providers window, expand Diagnostics folder > Network folder > click Name Space Providers.

      For more information, see Name Space Providers Information.

    11. To view the Network Drives window, expand Diagnostics folder > Network folder > click Network Drives.

      For more information, see Network Drives Information.

    12. To view the Network Open Files window, expand Diagnostics folder > Network folder > click Open Files.

      For more information, see Network Open Files Information.

    13. To view the Novell Client window, expand Diagnostics folder > Network folder > click Novell Client.

      For more information, see Novell Client Information.

    14. To view the Print Capture window, expand Diagnostics folder > Network folder > click Print Capture.

      For more information, see Print Capture Information.

HINT:  You can use the Edit menu options to copy all or selected diagnostic information from the diagnostics windows to a text-editor for later analysis.