Managing a Chat Session

The Chat feature lets you communicate with the user at the managed workstation. For more information, see Understanding Chat. The following sections explain how you can manage Chat sessions using the Chat window:

HINT: Ensure that the Remote Management Agent that ships with ZfD is installed on the managed workstation. If you have installed an earlier version of the Remote Management Agent, you will be prompted to upgrade the agent before the Chat program loads.

Chatting with a User at the Managed Workstation

To chat with the user at the managed workstation:

Right-click the recipient's managed workstation from the management console.
Click Actions > Chat.

To proceed with the Chat session, the user at the managed workstation must accept the Chat session.
Type a message.
Click File > Exit to exit the Chat window.

Editing the Messages in the Chat Window on the Management Console

To clear the contents of the text boxes during a Chat session:

To clear the contents of the Input text box, click Edit > Clear Input.
To clear the contents of the Response text box, click Edit > Clear Response.
To clear the contents of the both text boxes, click Edit > Clear All.

To insert existing text into Chat window text boxes:

To copy the selected text to the Windows Clipboard, click Edit > Copy.
To add copied text to a text box, Click Edit > Paste.