Remote Access from the ManageWise Console

This section is applicable only if you have NetWare ManageWise software installed on the network. This allows the ManageWise operator to manage remote access information from within the ManageWise product.

To allow ManageWise to support remote access, complete the following steps:

1. Map a drive on your ManageWise workstation to the remote access server.
2. Copy the required remote access files from the remote access server to a subdirectory on the ManageWise workstation.

   The files are located in the SYS:SYSTEM\NWCNMS subdirectory of the remote access server.

   1. Copy NWCTRAP.MIB, AIOMIB.MIB, and NCMIB.MIB from the remote access server to the MW\NMS\SNMPMIBS\CURRENT subdirectory on the ManageWise workstation.
   2. Copy NWCTRAP.HLP from the remote access server to the NM\HELP subdirectory on the ManageWise workstation.
3. Start ManageWise under Windows on the workstation.
4. Integrate the MIB files into the Alarm Manager database.

   Use the SNMP MIB compiler in the Tools menu to integrate the MIB files.

5. Configure the profiles.

   Select the Add command to configure a profile for the scalar objects and for each remote access table object that you want to access. See the Management Guide in the ManageWise documentation set for information on using the SNMP profile editor.

This ensures that ManageWise can now recognize remote access data.

Managing Alerts

An alert is a record of a network event alerting you to problems and conditions on the network.

Remote access alerts can be viewed from any of the following management consoles:

• NetView console, if installed
• Remote access
• NetWare server console
• ConnectView, if installed
• ManageWise console, if installed

You can view remote access alerts from the Alarm Monitor and the Alarm Report in the ManageWise product. For more information about the Alarm Monitor and Alarm Report, see the documentation that is shipped with the ManageWise product.

Sample Alerts from the Alarm Monitor

The Alarm Monitor displays real-time information about all the alerts that occurred since you started ManageWise. Figure 48 shows sample alerts from all the products that ManageWise manages.

Figure 48
Sample Alerts from the Alarm Monitor

If you have the Alarm Monitor window open, then remote access alerts pop up on the screen as they occur.

Sample Alerts from the Alarm Report

The Alarm Report window, shown in Figure 49, displays information about alerts that are logged in the database.

Figure 49
Alarm Report in ManageWise

From the Alarm Report window, you can obtain more detailed information about a particular alert.

Monitoring Alerts from the NetView Console

Support for Open NetView allows the NetView operator to view remote access alerts from a NetView console.

To allow NetView to support remote access alerts, complete the following steps:

1. Unload the Communication Executive from the server that has NetWare for SAA or NMA for NetView installed.

   This unlocks the Communication Executive master database, CSMASTER.DBA.

2. Run the NVALTDB utility on the server on which the alerts are generated.

   This utility updates the CSMASTER.DBA file. At the system prompt (:), enter

   load nvaltdb source [destination]

   Replace source with SYS:SYSTEM\NWC_NV.CPG. Specify the volume, pathname, and filename with the extension CPG.

   Replace destination, which is optional, with the volume and directory path in which the Btrieve formatted file is placed. The default pathname for the output file, NWC_NV.BTV, is SYS:SYSTEM.

This process allows the NetView console operator to monitor remote access alerts. Figure 50 shows a sample NetView console monitoring alerts.

Figure 50
Monitoring Alerts from the NetView Console