ArkManager uses UTF-8 encoding for filenames. Either the Language Code pages of the NCP client and server must be the same, or you must use a current version of the Novell Client to provide UTF-8 support and enable the UTF-8 service in the client. CIFS clients have included UTF-8 encoding support since NetWare 6.0 SP 2 and NetWare 6.5. For information, see Section 11.11, Enabling UTF-8 Encoding Support for Clients.