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The NDPS Manager Health Montor provides adminsitrators with a global view of their print system. The Health Monitor's shows you the current status of printer agents, and allows you to configure settings and generate reports about your system.
The NDPS Manager Health Monitor is a powerful tool to manage and troubleshoot your print system. The following examples show some of the features and information available in the Health Monitor.
The opening page of the Health Monitor shows all of your printers, their current state, and general statistics including the number of print jobs printed in the last hour, last day, and since the NDPS Manager was last started.
A quick look at these statistics will help you identify which printers are not being used. By clicking a printer name, you can see additional details about the printer that can help you troubleshoot why users are not using this printer.
For example, if the printer status shows Error printing, then you click the printer for a list of known porblems. If one of the known problems is Printer not connected, then use the IP address listed in the Load String field to ping the printer to determine if the IP address is valid.
By looking at the statistical information, you can correct printer problems or make decisions about redeploying underused printers to departments that print a lot.
Many companies inplemented print systems with public access printers---printers that are accessible to anyone. As security and budgets have become important issues, companies are migrating their public access printers to control access printers so that access to the printers can be managed through eDirectoryTM.
Using the NDPS Manager Health Monitor, you can quickly scan all printers and determine if any public access printers still exist in the print system by generating a report of printer agents using the Associated NDS Printers report item. As you scan the report, you look for a printers with a listing of False, meaning they do not have an associated NDS® Printer opbject. If a printer does not have an associated Printer object, then it is a public access printer.
In order for iPrint to work correctly, printers must have IPP enabled and an associated printer driver. While you could use Novell iManager to look at each printer individually, you will find that generating a report showing all of your printers with these two settings to be a real timesaver.
Go to the Generate a report page, check the iPrint Enabled and driver types check boxes, and then generate a report. Now you can see which printers still need to be enabled for iPrint and which printers still need printer driver associated with them.
The Health Monitor can be aceesed from NetWare Remote Manager or from the Manage NDPS Manager screen in iManager. From NetWare Remote Manager, complete the following.
User your Web browser to log on to NetWare Remote Manager.
For more information about accessing NetWare Remote Manager, see the NetWare Remote Manager Administration Guide.
Under Diagnose Server, click NDPS Manager Health.
You can now view current printer agent states, startup/shutdown printer agents, and view other information about your print system.
The report feature of the Health Monitor allows you to generate a report that can be displayed on the screen or saved as a comma-separated-value (.CSV) file that can be used in a spreadsheet program.
From the NDPS Manager Health Monitor main page, click Advanced NDPS Manager Information > Generate Report.
Select the information you want included in the report by checking the corresponding check boxes.
(Optional) If you want to save the report as a file, click the File Options settings.
Click Generate report.
You can configure settings in the Health Monitor to control how the Health Monitor affects the NetWare Remote Manager's overall health indicator.
From the NDPS Manager Health Monitor, click Configure Settings and Error Thresholds.
Adjust the settings
See the online help for more information about the available settings.
Suppose a printer has been taken offline and sent to the manufacture for repairs, but you keep getting phone calls from other administrators that the printer has an error in the Health Monitor. This can quickly be corrected by leaving a message about the printer in Health Monitor. Users can see the message, but only administrators can edit it.
From the NDPS Manager Health Monitor, click the printer you want.
Click Message From Admin.
Enter the text you want displayed for this printer in the NDPS Manager Health Monitor.
Click Apply.
To remove a message, follow the steps above but delete the text in Step 3.
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