8.3 Registering the Server in the Customer Center

Before you can patch an OES 2018 or later server with updates from Micro Focus, you must register the server either during installation or later by using the instructions in this section.

If you register through evaluation codes, your server can receive patches for only 60 days, at which time the codes expire.

You need to register each server with the Customer Center only once. After you have registered the server, you can update the server at any time. This includes replacing evaluation codes with purchased codes. You can use the desktop interface (GUI) or the command line to accomplish this task.

This section contains the following information:

8.3.1 Prerequisites

To complete these procedures, you must have the following:

  • A Customer Center account or access to an account.

    This is the same account that you use for Bugzilla. For more information about Customer Center account, see Micro Focus Customer Center - Frequently Asked Questions.

  • The activation codes for OES that you received when you purchased your product.

  • An established connection to the Internet.

8.3.2 Registering the Server in the Customer Center Using the Command Line

To register a new server or to replace evaluation activation codes with standard codes.

  1. Log in to the server as root or su to root

  2. At the command line, enter

    suse_register -a email=email_address -a regcode-oes=oes_registration_code

    For example:

    suse_register -a email=joe@example.com -a regcode-oes=30a74ebb94fa

    IMPORTANT:If you are replacing evaluation codes with purchased codes, simply enter the codes. No further action is required.

  3. Verify that the server is registered by checking whether you have the service types and catalogs needed for updates:

    1. To verify the service type, enter

      zypper ls

      The results should be similar to the following:

      The URIs you see for the ZYPP type differ based on your installation source.

    2. To verify the catalogs, enter

      zypper lr

      The results should be similar to the following:

8.3.3 Registering the Server in the Customer Center Using the GUI

  1. In the YaST Control Center, under Supports > Customer Center Configuration.

  2. On the Customer Center Configuration configuration page, select all of the following options, then click Next.

    • Configure Now: Proceeds with registering this server and the OES product with the Customer Center.

    • Hardware Profile: Sends information to the Customer Center about the hardware that you are installing OES on.

    • Optional Information: Sends optional information to the Customer Center for your registration. For this release, this option doesn’t send any additional information.

    • Registration Code Makes the registration with activation codes mandatory.

    • Regularly Synchronize with the Customer Center: Keeps the installation sources for this server valid. It does not remove any installation sources that were manually added.

    After you click Next, the Contacting Server message is displayed. Wait until this message disappears and the Manual Interaction Required page displays.

  3. On the Manual Interaction Required page, note the information that you will be required to specify, then click Continue.

  4. On the Customer Center Registration page, specify the required information in the following fields:

    • Email Address: The e-mail address for your Login account.

    • Confirm Email Address: The same e-mail address for your Login account

    • Open Enterprise Server 2018 SP1 (optional): Specify your purchased or 60-day evaluation registration code for the OES product.

      If you don’t specify a code, the server cannot receive any updates or patches.

    • System Name or Description (optional): The hostname for the system is specified by default. If you want to change this to a description for the Customer Center, specify a description to identify this server.

  5. Click Submit.

  6. When the message to complete the registration displays, click Continue.

    After you click Continue, the Contacting Server message is displayed with the Manual Interaction Required page. Wait until this message disappears and the Customer Center Configuration Was Successful page displays.

  7. When you see the message that the Customer Center was successful, click OK.

When the registration is successful, the server is registered in the Customer Center and the installation sources for patches are configured on the server.