This document outlines the new features and changes in Retain 4.11.
For planning and installation instructions, see the Retain 4.11: Installation and Upgrade guide.
To upgrade a Retain system that is running Retain 4.9 or later, simply download and install the Retain 4.11 software.
NOTE:Prior to Retain 4.11, the Zookeeper runtime folder was embedded in the index folder under the Retain's base path. However, from Retain 4.11 onwards, as the zookeeper service supports Solr7 and Solr8, the Zookeeper folder is decoupled from the index folder and is placed inside Retain’s base path. Ensure that the ownership of the base path is set to tomcat:www, For more information, see the Indexes section in the Retain 4.11: Planning guide. This is applicable when installing Retain 4.11 as well.
If you are running a version earlier than 4.9, follow the upgrade paths that are documented in Upgrading to Retain 4.11
in the Retain 4.11: Installation and Upgrade guide.
IMPORTANT:Retain 4.11.0.1 has been released to resolve a few important issues. For a full list of the fixes see Retain 4.11.0.1 Release Notes.
Solr 8 Support: Retain 4.11 supports the Solr 8 indexer engine. Information about upgrading to Solr 8 after the Retain 4.11 update can be found in Updating to the Solr 8 Indexing Engine in the Retain 4.11: Installation and Upgrade.
New Office 365 Module: A new Office 365 module has been added and the Office 365 settings from the Exchange module have been removed. To create an Office 365 module, see Creating Exchange and Office 365 Modules in the Retain 4.11: Archiving Guide.
New options for SharePoint attachments: In the Exchange and Office 365 Modules, options were added for SharePoint attachments: Download attachments located in SharePoint and Do not download SharePoint attachments. Selecting Do not download SharePoint attachments mean that Retain does not try to download SharePoint attachments when archiving users.
Job Description: You can now add a Job description to Jobs to note more details about what it is used for. The Job description appears in the Jobs list next to the Job name and after a “|”. The “|” appears even if there is no Job description.
Worker Groups: Workers can now be assigned to Worker Groups which can then be assigned to Jobs to share the workload archiving the Job. See Worker Groups in the Retain 4.11: Archiving Guide.
PST Export can now be split by individual mailbox.
Advanced searches can now be done on folder names. The folder search only works when using Solr 8 indexing engine.
A new Match by username option has been added to Account Linking for Automated Scanning.
Retain Publisher has been removed in the 4.11 release.
The primary focus of Retain 4.11 is addressing various issues reported by Retain customers and discovered by internal testing.
Table 1 Fixed in Retain 4.11
|
Issue Number |
Description |
|---|---|
|
346043 |
Batch Server Side PST Export |
|
330021 |
Error Recurrence Has No Occurrence ERRORS |
|
426014 |
Renaming the Worker won't take effect |
|
335347 |
Retain PST Non Expiry Exception not Working |
|
380521 |
Search terms are not highlighted after updating to 4.10 |
|
335809 |
'Optimizing Indexing - Appointment' |
|
405001 |
Retain Doesn't Collect Advanced Distribution Microsoft365 Mailboxes? |
|
453138 |
GMail archiving using distribution lists skips mailboxes |
|
227002 |
Unable to Upgrade 4.9.0 to 4.9.1 or 4.9.2 |
|
398511 |
We are trying to export all emails in our Retain Email Archive System to PST files |
|
421001 |
'SharePointError - Impersonation has no access' |
|
452076 |
GroupWise Client cannot search directly in Retain Archive after upgrade |
|
470032 |
Date range queries are not working |
|
334027 |
Reporting and Montitoring Archiving Numbers Wrong |
|
400006 |
Scheduled Maintenance/ Index Optimization not starting |
|
403018 |
Outlook plugin throws error during start error writing to registry |
|
478024 |
Expiration 0 shows 1970 date |
|
492083 |
Job failing with "unable to find valid certification path..." |
|
511014 |
Archiving GW Messenger Messages |
|
506188 |
Retain Plugin does not support TLSv1.2 |
|
88930 |
Getting access errors that Impersonation user has no access to a different O365 tenant |
|
90120 |
Automatically reconnect Retain to SOLR when SOLR is restarted |
|
414101 |
Retain Server has enough hard disk space, but Retain sends Warning notifications with not enough HD space |
|
489815 |
RetainServer Java OutOfMemoryError |
|
506204 |
Retain Search Chinese Keyword issue |
|
334026 |
Unable to Link Accounts |
|
448036 |
GRAPH API Test Connection Button Fails 2nd Test |
|
511013 |
Retain PST Importer not creating user accounts |
|
513058 |
Very slow archiving using SOAP with SSL |
|
521163 |
Retain Archiving for Microsoft 365, our plan isn't listed as supported |
|
523064 |
Retain Stopped Archiving Messages |
|
516117 |
Migrated from GW to MS365. We need to link accounts in Retain. |
The following are known issues in the Retain 4.11 release.
After updating to Retain 4.11, the Advanced Search functionality is not working as designed. There are two known conditions that cause the Advanced Search to not function correctly: the option to filter by mailbox is selected and a standard user with only rights to their mailbox attempts to use Advanced Search. This is fixed in Retain 4.11.0.1.
This is fixed in Retain 4.11.0.1.
This is fixed in Retain 4.11.0.1.
The Retain Plugin for GroupWise WebAccess doesn’t work in GroupWise version 18.3 and later.
Micro Focus has received unverified reports that SMS/MMS messages from new Android devices that have RCS enabled might not be archived.
If your users experience this issue, try disabling RCS and see whether the problem is resolved.
If the problem is resolved, please log a bug so that the Retain team can investigate and fix the issue.
For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.
Additional technical information or advice is available from several sources:
Product documentation, Knowledge Base articles, and videos: https://www.microfocus.com/support-and-services/
The Micro Focus Community pages: https://www.microfocus.com/communities/
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