1.7 Retain Functional Overview

Retain provides three functions:

  • Importing and archiving data

  • Finding specific data in the archives

  • Exporting data from the archives

1.7.1 Importing and Archiving Data

Live Data

Modules dredge data from live messaging systems.

Offline Data

Workstation tools migrate off-line data into Retain. In the top-right corner of the Retain web console, click the Tools drop-down.

Offline data migration tools include

  • The GroupWise Archive Migration Tool

  • The PST Importer

1.7.2 Metadata Vs. Message Data

Metadata is used for listing the content of mailboxes and delivering search results.

When you search in Retain, you are leveraging the indexes and metadata that Retain uses to find things quickly.

When you open a specific message, you are viewing the message data from the archive.

1.7.3 Exporting Data from Retain

Using the Web Interface

Using the web interface, click the checkbox for each message you want to export, then in the list of actions, click the action you want to take.

By default, users can view and save attachments, as well as forward and print messages.

Using the Outlook Plugin to Export Messages

The Outlook plugin lets users search and download messages from Outlook.

Dealing with Large Quantities of Data

For large quantities of data, use the Retain Publisher and Viewer, a workstation tool found under the Tools menu.

1.7.4 Removing Data from Retain

When older messages have reached the end of the data retention policy, use Data Removal as described in Deleting Data to permanently remove messages from the archive.