Retain provides three functions:
Importing and archiving data
Finding specific data in the archives
Exporting data from the archives
Modules dredge data from live messaging systems.
Workstation tools migrate off-line data into Retain. In the top-right corner of the Retain web console, click the Tools drop-down.
Offline data migration tools include
The GroupWise Archive Migration Tool
The PST Importer
Metadata is used for listing the content of mailboxes and delivering search results.
When you search in Retain, you are leveraging the indexes and metadata that Retain uses to find things quickly.
When you open a specific message, you are viewing the message data from the archive.
Using the web interface, click the checkbox for each message you want to export, then in the list of actions, click the action you want to take.
By default, users can view and save attachments, as well as forward and print messages.
The Outlook plugin lets users search and download messages from Outlook.
For large quantities of data, use the Retain Publisher and Viewer, a workstation tool found under the Tools menu.
When older messages have reached the end of the data retention policy, use Data Removal as described in Deleting Data to permanently remove messages from the archive.