Using an administrative browser, enter the following URL and sign in as a Retain administrative user.
Path: http://reporting-and-monitoring-server-IP-or-DNS/RetainStatsServer
NOTE:You can also access the R&M server from the Retain administration interface by clicking either the Reporting or Monitoring links in the left navigation panel.
From the R&M console, you can access the following:
The Reporting and Monitoring Home tab/page lists current archive activity on the associated Retain server. It also includes the following subpanels.
Path: Retain Reporting and Monitoring Server > Home
Table 4-2 Using the Reporting and Monitoring Server Home Page
Field, Option, or Button |
Information and/or Action |
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Language Drop-down |
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Top Navigation Bar |
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Refresh button |
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Jobs list |
This lists all of the jobs in your Retain system along with their associated workers, profiles, schedules, and last-reported run times. You can
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Path: Retain Reporting and Monitoring Server > Home > select a listed Job
Table 4-3 Using the Job History Panel
Field, Option, or Button |
Information and/or Action |
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---|---|---|
List of Job runs |
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Path: Retain Reporting and Monitoring Server > Home > select a listed Job > select a Job Run ID— the Job Details panel for the selected run displays directly below the Job History panel.
Table 4-4 Using the Job Details Panel
Field, Option, or Button |
Information and/or Action |
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---|---|---|
Job Detail Items |
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Path: Retain Reporting and Monitoring Server > Home > select a listed Job > select a Job Run ID— the Job Mailbox Summary panel for the selected run displays directly below the Job Details panel.
Table 4-5 Using the Job Mailbox Summary Panel
Field, Option, or Button |
Information and/or Action |
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---|---|---|
Mailbox Summary Columns |
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Path: Retain Reporting and Monitoring Server > Report or Schedule Report or Manage Scheduled Reports
For information and usage instructions for these drop-down reports and tasks, see the following sections:
Path: Retain Reporting and Monitoring Server > System Monitor Tab
The System Monitor page shows:
Server statistics
Reports created by type
Archived messages numbers for the previous day, week, and month, as well as the total messages stored in the system.
NOTE:Archived
and Stored
message numbers involve the same data, but they are not calculated in the same way.
Messages Archived: These numbers include only the primary messages themselves, not attached or child messages in associated threads.
Total Messages Stored: This number reflects all messages, including:
The primary messages themselves.
Messages attached to the primary messages.
Child messages in threads associated with the primary messages.
System CPU load
Memory usage map
Disk Usage
Disk space saved through single storage instances
NOTE:If there is a problem gathering system-level information, the CPU, RAM, and system memory usage are set to 0 until the issue is resolved.
Path: Retain Reporting and Monitoring Server > Mailbox Error Monitoring Tab
Table 4-6 Using the Mailbox Error Monitoring Page
Field, Option, or Button |
Information and/or Action |
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---|---|---|
Mailbox(es) with errors |
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Mailbox name |
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A number that links to error information for the mailbox.
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NOTE:This page is also accessible through the Retain Admin Console> Overview > Mailbox Error Monitoring
The R&M server refreshes itself automatically each morning at 2 a.m. by expiring and deleting statistical data that is older than 14 days.
Use this dialog if you need to manually purge older data.
Path: Retain Reporting and Monitoring Server > Maintenance Tab
Retain Server link: Click this to open the Retain administrative console.
In the administrative console, you can adjust the data retention period setting by accessing the Reporting and Monitoring configuration page. Micro Focus recommends not retaining statistical data longer than 30 days.
Remove old statistical data now: Use this button to remove statistical data that is older than the number of days indicated, immediately rather than at 2 a.m.
Synchronize address book cache now: Use this button if you need to ensure that the R&M server’s address book is synchronized with the Retain server’s address book. (They are automatically synchronized every 24 hours, but they can get out of sync in the interim.)
Synchronize jobs cache now: Use this button if you need to ensure that the R&M server’s job cache is synchronized with the Retain server’s address book. (They are automatically synchronized every 24 hours, but they can get out of sync in the interim.)
Active job run maintenance: Use this button to clear the current job status, for example when a job has completed but the R&M server shows it as is still running.