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Specify how long the R&M server retains job information.
Default is 14 days. Maximum allowed value is 90 days.
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Specify what time R&M maintenance runs each day.
Default is 0200 or 2 AM.
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Specify how often server statistics, such as CPU usage, disk storage, and so on are collected.
Default is every 10 minutes.
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Specify how often archiving statistics such as messages archived, messages processed, errors, and so on are collected.
Default is every 10 minutes.
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To limit connections to the R&M server to only specified IP Addresses, type the addresses separated by commas.
All connections are allowed by default.
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Select (enable) this to prevent inactive data collection sessions from expiring.
This is useful in conjunction with the Monitoring page.
Default is disabled (inactive sessions expire).
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Deselect (disable) this to prevent Archive Size from being listed in the Server Utilization report.
Default is enabled (size is listed in the report).
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Select (enable) this to prevent the Total Messages Stored number from appearing on the Reporting and Monitoring dashboard. This is useful if collecting the total is impacting your system’s performance.
Default is disabled (total is collected and displayed).
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Specify how often (in minutes) the R&M server checks with the Retain server for retrieving new statistics.
Value must be between 10 and 100. Default is 10.
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Use this to enable and disable logging.
Default is enabled.
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You can change the logging level if required.
Best practice is to not change this unless Support directs you to. Levels are: Diagnostic (Trace), Verbose (Debug), Normal (info), and Error only.
Default is Normal (Info).
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Deselect this to disable log file compression.
By default, the system compresses log files to save disk space.
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You can prevent log files from being discarded by disabling this option. However, you should only do this temporarily.
By default, old logs are removed after a set number of days (see the next field).
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Use this to specify how long log the server retains its log files.
Default is 10 days.
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IMPORTANT:If your Retain system uses HTTPS, the web server must use a full TLS certificate chain signed by a trusted third-party Certificate Authority.
The chain must include both server and intermediate certificates.
Self-signed certificates do not work.
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IMPORTANT:Do not change these system-created connection settings unless the Retain Server requires a modified connection path, such as a custom port.
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Select the protocol (http or https) for communications from the R&M server to the Retain server.
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Specify the DNS host name of the Retain server.
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Specify the port on which the R&M server communicates with the Retain server.
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Specify where Retain is installed on the server.
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Specify the Admin user password to the R&M server.
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IMPORTANT:Do not modify these system-created connection settings unless you have created custom connection settings.
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Select the protocol (http or https) for communications from the Retain server to the R&M server.
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Specify the DNS host name of the R&M server.
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Specify the port on which the Retain server communicates with the R&M server.
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Specify where Reporting and Monitoring is installed on the server.
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These settings specify the connection when the browser is redirected from Retain server links to the R&M server. |
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Select the protocol (http or https) for communications from the browser to the R&M server.
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Specify the DNS host name of the R&M server.
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Specify the port on which the browser communicates with the R&M server.
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Specify where Reporting and Monitoring is installed on the R&M server.
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By default, this tab reflects the settings specified for the Retain server.
You can retain the same settings or specify new ones for the R&M server. |
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Specify the DNS hostname (preferred) or IP address of the SMTP server that Retain should use for emailing notifications.
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Select the security protocol setting Retain uses for communications with the SMTP server: unencrypted, SSL, or TLS.
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Specify the port on which Retain communicates with the SMTP server.
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Specify the From address shown on the messages that Retain sends.
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Specify the address to which Retain sends notifications through the SMTP server.
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Specify the username for authenticating with the SMTP server.
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Specify the password for the username.
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Click this to test the connection with the SMTP server. If the test succeeds, an email message is received in the .
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This tab appears after the configuration is saved. |
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HINT:To easily download and then upload the bootstrap file, access both the Retain server and the R&M server on the same machine.
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Use this button to download the R&M server’s bootstrap file.
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Note where the file is downloaded.
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Click this link in the explanation that displays to access the R&M server for the first time.
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Log in using the Retain admin username and password.
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On the R&M server’s initial webpage, browse to the saved bootstrap file and select it.
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Click to upload the bootstrap file.
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After the bootstrap file is uploaded, users with the Access Reporting and Monitoring Server right can access the R&M server.
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