3.2 Installing Micro Focus Service Desk

Ensure that the device on which you want to install Micro Focus Service Desk has Java installed and running.

Depending on the operating system installed on the device, you can use one of the following methods to install Micro Focus Service Desk.

3.2.1 Operating System Supports a GUI Installer

  1. Double-click the downloaded installer.jar file.

  2. Follow the on-screen prompts.

3.2.2 Operating System Does Not Support Direct Execution of the JAR files

  1. Execute the following command to run the installer from the command line:

    java -jar Installer.jar

  2. Follow the on-screen prompts.

3.2.3 Operating System Does Not Support a GUI Installer

  1. Execute the following command to run the installer in console mode:

    java -jar Installer.jar -console

  2. Follow the on-screen prompts.