7.0 Enabling HTTPS for Micro Focus Service Desk

This chapter contains information about enabling Hyper Text Transfer Protocol Secure (HTTPS) on Micro Focus Service Desk.

SSL is a protocol that provides security for communication between client and server by implementing encrypted data and certificate-based authentication. SSL is one of the most common ways of integrating secure communication on the Internet as it is a well-supported protocol.

HTTPS is a secure version of the Hyper Text Transfer Protocol (http). It is the result of layering HTTP on top of the SSL/TLS protocol, thus adding the security capabilities of SSL/TLS to standard HTTP communications. It uses public and private key pair to encrypt the data flow between client and server.

Enabling HTTPS on Micro Focus Service Desk:

In order to enable HTTPS protocol on Micro Focus Service Desk, you first need create a public and private key pair to be used for encryption.

Micro Focus Service Desk application can be installed on Windows or Linux platforms. It is also available as a virtual appliance.

You can enable HTTPS on the following platforms: