Content

The Content tab allows Users to configure automated messages, user interface and system objects content for language files used by the application.

The customized content is applied to Customers and Users by setting the Email Locale option in their account information screen.

Content can be customized across the following elements and messages:

• Email Keywords

• Emal Message Templates

• Email Summary Tables

• Error Message Templates

• General Custom Fields

• Item Type Request Fields

• SMS Message Templates

• System Objects

• User Interface messages

• Email Signatures.

• It is recommended that the localization of user interface content, email and sms messages be done after they have been configured and reviewed within the Setup>Email and Setup>Customize tabs, respectively.

To customize content:

1. Select Setup>Localization

2. Move to the Content tab

3. Select the Locale link for the language file that is to be edited

4. Within the Category field, select the element to be customized
   
   

5. Within the default field displayed when the relevant Category is selected, choose the element to be customized
   
   

6. Click Edit
   
   

7. Amend the content and format, if required
   
   

8. Click Save.
   Repeat the above process for all the relevant elements in the default list or select the Content tab to return to the Locale list.