9.8 TeamWorks Data Security

9.8.1 Understanding Administrator Access to TeamWorks Data

The TeamWorks administrator can see all rooms, topics and comments:

This includes file attachments as well.

9.8.2 Limiting Physical Access to TeamWorks Servers

Servers where Micro Focus TeamWorks data resides should be kept physically secure so that unauthorized persons cannot gain access to the server consoles.

9.8.3 Protecting the TeamWorks Database

Depending on your local security guidelines, you might want to encrypt the database connections between the TeamWorks software and the TeamWorks database. SSL-encrypted data between the TeamWorks application and the database server imposes a performance penalty because of the increased overhead of encrypting and decrypting the retrieved data.

Support for this is highly dependent on the database client drivers and JDBC connector support, and on how you are configuring your database client and server certificates. You should check with your database vendor on how to set up SSL connections on both the client and server sides of the connection. You might need to modify the JDBC URL on an all-in-one TeamWorks deployment. For example, for PostgreSQL, you might add useSSL=true&requireSSL=true to the options part of the JDBC URL.