13.3 Deleting TeamWorks Users

When users no longer need access to your Micro Focus TeamWorks site, you have two options to revoke their access to the TeamWorks site: disabling or deleting their TeamWorks user accounts.

13.3.1 Consider Disabling User Accounts Instead of Deleting Them

Micro Focus recommends that you disable user accounts rather than deleting them, especially if there is a chance that users might need TeamWorks access in the future.

When you delete a user account, the account can never be re-activated.

For information on how to disable a user, see Disabling TeamWorks User Accounts.

13.3.2 Deleting User Objects and Workspaces

Path: Port 8443 TeamWorks Administration Console Management > Users > select the users to delete > Delete

Important Terminology

  • User Object: This represents the user in the TeamWorks system and contains:

    • The user’s profile information, including the profile picture and other information the user has entered.

    • Individually assigned Quotas.

    If you delete a user object, the above information is permanently deleted from TeamWorks and the user can no longer access TeamWorks.

  • User Workspace: This is a physical location in the TeamWorks system.

    If you move the user workspace to trash, the user account is disabled. In TeamWorks this cannot be undone because user workspaces cannot be recovered from trash.

    If you delete a user’s workspace, the TeamWorks-based Storage associated with the users is permanently deleted and cannot be recovered. However, the User Object still exists, and the user still has access to TeamWorks, items shared with the user, comments, and so on.

13.3.3 Deleting an LDAP User

If you delete user accounts that were created by the LDAP synchronization process without following the instructions in this section, new users with the same name are created the next time the users log in or the next time the LDAP synchronization occurs.

User accounts can be synchronized to the TeamWorks site with an LDAP directory. Although you can delete TeamWorks user accounts, Micro Focus recommends that you disable them, as described in User and Group Maintenance.

If you decide to delete TeamWorks user accounts, it is safer to manually delete than to delete them through the LDAP synchronization process. Because user accounts that are deleted cannot be recovered, ensure that you know exactly which users you are deleting; the only way to be sure is to manually delete them.

Manually Deleting User Accounts That Are Being Synchronized through LDAP

The following method is preferred for deleting user accounts from the TeamWorks site if the accounts are being synchronized from an LDAP directory:

  1. In your LDAP directory, modify the User objects that you want to delete from the TeamWorks site so that the User objects no longer match the LDAP synchronization criteria that you previously set.

    For information about setting LDAP synchronization criteria, see LDAP Servers and Synchronization in the TeamWorks 18.2.1: Administrative UI Reference.

  2. In TeamWorks, manually delete the user accounts, as described in Deleting User Objects and Workspaces.

Having LDAP Automatically Delete User Accounts Is Not Recommended

CAUTION:Micro Focus recommends against having the LDAP synchronization process automatically delete TeamWorks users and workspaces because it might result in unwanted deletion of users!

For example, if the LDAP context is entered incorrectly and none of the users match the incorrect LDAP context, all of the users are permanently deleted.

For more information about configuring LDAP synchronization to automatically delete TeamWorks users and workspaces, see For user accounts provisioned from LDAP that are no longer in LDAP sub-section in the TeamWorks 18.2.1: Administrative UI Reference.