Deploying a ZENworks Base Image to a Workstation

Use the following steps to deploy a ZENworks base image to a workstation.

1. On your ZENworks for Desktops Windows 2000 Server, in ConsoleOne, browse to the .Workstations.IST.Corp.DA container.

2. Double-click the workstation object that corresponds to the physical workstation for which you enabled automatic ZENworks Imaging in Updating to the Current Imaging Engine .

3. In the Properties window for the workstation object, click the ZENworks Imaging tab > click the Configuration page.

4. Select Take an Image of this Workstation on Next Boot > select Use this Image Instead of the Effective Policy Image or Multicast Session check box > browse to and select the Workstation Image object called Windows 2000 Pro.Images.IST.Corp.DA > click OK.

   
   

   WARNING:  The attributes you have just set on the workstation object will destroy all data on the workstation at its next reboot. The image that you selected will restore a working operating system on the workstation.

5. Reboot the target workstation and allow the workstation image to restore. After the workstation has been restored with a working operating system, proceed to Step 6.

6. On your ZENworks for Desktops Windows 2000 Server, in ConsoleOne, browse to the .Workstations.IST.Corp.DA container.

7. Double-click the workstation object that corresponds to the physical workstation that you just re-imaged > click the ZENworks Imaging tab > click the Configuration page.

   
   

   Note that the Put an Image on this Workstation on Next Boot check box was automatically disabled by the ZENworks Imaging process.

Troubleshooting

This troubleshooting section includes the following information:

• General Troubleshooting
• PXE Troubleshooting
• Imaging Partition Troubleshooting

General Troubleshooting

Your workstation must have an identity in the ZENworks Image Safe Data (ZISD) store (boot sector 6 on your hard drive). Use the following steps to check the ZISD data:

1. Boot the workstation from your imaging media.

2. At the boot prompt, enter the following command:

   manual

3. At the bash# prompt, enter the following command:

   img i z

4. Verify that the ZISD data is present and correct.

ZISD information is populated by the Novell^® Client^TM ZENworks Imaging Service component. If you do not have the Imaging Service installed on your workstation, imaging by workstation name will fail.

If a blue screen appears on Windows 2000 or Windows NT after rebooting from an image, your image may have been created from workstation hardware that is significantly different from the workstation hardware to which you restored the image.

The Windows NT Hardware Abstraction Layer (HAL) makes the Windows NT* and Windows 2000 operating systems not portable between unlike hardware systems. This is not just a problem with using imaging software-the same problem would result from moving a physical hard drive from one system to another.

PXE Troubleshooting

Try booting from your imaging media and using the Auto option at the boot menu. If imaging fails, then follow the steps in Imaging Partition Troubleshooting .

If imaging works, it is likely that your PXE implementation has a problem. Try the following strategies to investigate the problem:

• From the Start menu, click Programs > PXE > Monitor PXE Services > Stop All Services > Start All Services.
• Make sure that DHCP is running.
• Make sure that Option 060 is properly added and is being served on your DHCP scope.
• Make sure that your workstation is attempting to boot from network via PXE.
• Check the physical workstation ZISD identification. The following message may be displayed if your physical workstation's ZISD identification does not match the workstation object you are assigning to re-image:

  No extended information available

Imaging Partition Troubleshooting

Make sure your ZENworks Imaging media specifies the correct address for your server (10.0.0.202) in the SETTINGS.TXT file.