1.3 ZENworks Configuration Management

1.3.1 Mobile Management

Using Mobile Management, you can now enroll and manage mobile devices in your zone. Mobile Management supports Android, iOS, and devices with Exchange ActiveSync (EAS) capabilities (includes Windows and Blackberry devices). Mobile Management enables you to:

    • Secure devices using policies. Security policies can be configured on mobile devices. You can configure security policies to set password restrictions, inactivity timeouts, and encryption requirements.

    • Restrict the use of certain features or applications on the device. You can configure mobile control policies to restrict features or applications such as the device camera. On iOS devices additional restrictions can be enforced for features such as Siri, Facetime, and Safari.

    • Configure DMZ rights to secure and restrict unauthorized access to Mobile Device Management (MDM) servers. These MDM servers enable mobile devices to communicate with the ZENworks Server at all times.

    • Lock, unlock, and unenroll devices. Using quick tasks you can remotely lock or unlock iOS and Android devices. To unenroll devices, you can perform a selective wipe or a full wipe of iOS and Android devices, and perform a full wipe of devices enrolled as ActiveSync only devices.

    • Provision email to Android, iOS, and native ActiveSync devices from Exchange ActiveSync servers using the email policy. In the email policy, you can also choose to allow ZENworks to act as a gateway proxy, relaying users’ email and PIM data (Example: calendar and notes) between the ActiveSync servers and the mobile devices.

    • Provision apps on iOS mobile devices. You can now provision apps on iOS devices by browsing for an App from the Apple App Store within ZENworks Control Center and then distribute them to mobile devices.

    • Distribute and manage apps purchased using the Apple Volume Purchase Program (VPP).

    • Deploy iOS configurator profiles. You can distribute configuration information required to manage the settings on iOS devices using the iOS configuration profiles.

For more information, see the ZENworks 2017 Mobile Management Reference.

1.3.2 ZENworks Application (ZAPP)

ZAPP leverages the capabilities of a unified endpoint management solution to provide an enhanced user experience, while using the same functionality as that of the old Novell Application Launcher (NAL) window. The features include:

    • A brand new user interface that serves as a single place for all ZENworks end user functionality on Windows.

    • An integrated search to help you find the app of your choice. The search includes full and split pattern matching by name and description. You also have the option to search by status.

    • A new branding policy that enables organizations to customize certain aspects of the ZENworks Application based on their own branding requirements, such as the ZAPP icon, wallpaper, and color.

    • An improved user experience, that includes providing remote assistance to end users from the ZAPP window. You do not need to go to the ZENworks system tray icon, you can click the menu from ZAPP itself to request remote assistance.

As in previous releases, the administrator can provision the new ZAPP to function as an application or as the shell itself. In shell mode, you can have the same ability provided by ZAPP to view the progress and launch the applications. In addition, you can shut down or reboot the system from the ZAPP shell.

For more information, see ZENworks Application 2017 Update 2.

1.3.3 ZCC Helper

Using ZCC Helper, Remote management, File upload, Group policy and Icon selector can be launched from ZENworks Control Center (ZCC) in a browser-independent manner. This will ensure seamless ZCC operations when browsers remove support for plug-ins and ActiveX controls in the future.

1.3.4 System Update

The new system update workflow enables you to track the status of all system updates on Primary Servers in ZENworks Control Center (ZCC). Some of the main highlights of this feature include:

  • Services on all Primary Servers are automatically stopped, when required.

  • Prerequisite checks performed prior to the deployment of the system update.

  • Server updates can be performed on all Primary Servers simultaneously.

  • Introduction of the Prepare and Configure stages in the system update workflow to ensure the successful deployment of system updates.

  • The Appliance can be updated based on the operating system requirements.

  • Post ZENworks 2017, updates will be deployed through ZCC.

  • Post ZENworks 2017, full updates will be cumulative for both the agent and the server.

For more information, see the ZENworks System Updates Reference.

1.3.5 Database Optimization

ZENworks 2017 facilitates database optimization with the following features:

  • Content tables are updated by ZENLoader to provide easier reporting and improved performance.

  • Effective assignments are precomputed and cached by the server. This operation is ignored during a manual or quick task refresh. Precomputation improves the performance and reporting time for effective assignments and they are performed using ZENLoader.

1.3.6 Bundle Management

The terminology Verify is changed to Repair and its function remain the same as in NAL.