3.2 Enabling User Capturing

You can use the Full Disk Encryption Agent to enable user capturing for pre-boot authentication. Enabling user capturing causes ZENworks Pre-Boot Authentication to capture the credentials (user ID/password or smart card) of the first user to log in after the device is rebooted.

You can also use ZENworks Control Center to enable user capturing on a device. For information, see Enabling User Capturing in the ZENworks Full Disk Encryption PBA Reference.

  1. Make sure you know the FDE Admin password for the policy that is assigned to the device.

    To enable user capturing, you must know the FDE Admin password for the policy assigned to the device, or you must know the ZENworks Agent override password or key. For more information about passwords, see Section B.0, Administrator Passwords.

  2. Open the Full Disk Encryption agent on the managed device. See Accessing the Full Disk Encryption Agent.

  3. Click the Commands button.

  4. Supply the password, then click OK to display the Commands dialog box.

  5. Click the Enable User Capture button.

    You can verify the setting by viewing the agent status and looking at the PBA Self Initialization Mode value (see Viewing the Agent Status). If user capturing is enabled, the value will be WINDOWS_CRED_SELFINIT.