If you need to temporarily bypass pre-boot authentication on a device for application installations or for any other reason, you can configure the device to skip PBA for a designated number of reboots.
To bypass PBA for specified reboots:
Open the Full Disk Encryption agent on the managed device. See Accessing the Full Disk Encryption Agent.
Enter the FDE Admin password and clickto display the Commands dialog box.
Select the number of reboots you want to bypass in the drop-down box next to thebutton.
NOTE:This action can also be performed from the Command Prompt. For instructions, see Bypassing PBA for Reboots using the Command Line.
To override a PBA bypass command that has already been executed but still has one or more reboots remaining in the count, follow the procedure in Bypassing PBA for Specified Reboots, and use 0 as the number of desired reboots to bypass.
To bypass PBA for a specified number of reboots using the command line:
Open the Command Prompt and change the directory to %ZENWORKS_HOME%/esm/.
For example: cd %ZENWORKS_HOME%/esm/
Enter the following command: zescommand bypassPbaWithRebootCount <RebootCount> <PasswordKey>
For example: zescommand bypassPbaWithRebootCount 3 01mYPwd053
Enter one of the following for the Password Key:
Password key (generated by the administrator)
ZENworks Agent override password
FDE Admin password
NOTE:To override a PBA bypass command that has already been executed but still has one or more reboots remaining in the count, follow the same procedure as above using 0 as the reboot count.